• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.08.21, 17:58
  • Opened by: Francesco Nocerino

Ticket #22170 - Product image not showing in the product page

My product images are not showing in the product page, but just on the cover of the product.
I tried to upload it manually, but the “main” image still doesn’t show.

Can you check it?

Details access are in my account.
Thank you!


Fred 24 Aug 2021, 18:18

Hi, Francesco.
Please update your prestashop to the latest version

Francesco Nocerino 24 Aug 2021, 20:02

It worked, but now I don't have the left menu bar in the back office of Prestashop, can you do something about it?

Fred 25 Aug 2021, 13:21

I see an error now that prestashop can't connect to database. please check it out and let me know when it start to work

Francesco Nocerino 25 Aug 2021, 17:35

All solved, thank you!

Fred 25 Aug 2021, 17:47

You are welcome!