- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 08.09.21, 17:50
- Opened by: Lynda
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22246 - Issue with homepage template
Hi Fred!
My homepage is destroyed. It seems Homepage builder template isn’t activate. It’s like the ticket #21854 issue. Could you restore my homepage quickly please?
Thank you for your help.
Comments
Does the hook “DisplayHomeBuilder” not match the Homepage Builder layout?
But as I can see your home page works fine
No, the layout displayed isn’t the layout selected on Page builder editor!
What did you do before the problem happened?
What website I have to check, production or dev?
It’s the production website. I don’t remember having touching anything.
I don’t understand why Page Builder isn’t displayed while I selected HomePageBuilder hook on homepage template on Theme Settings.
Attachments:
Capture d’écran 2021-09-09 a...(112.3 KiB)Capture d’écran 2021-09-09 a...(105.9 KiB)I have selected HomePageBuilder hook in the theme settings and see Page builder layout in the home page https://take.ms/Xy4Ko
The issue is on my production website, not dev website! I updated credentials.
Thank you for your help!
Fixed.
The problem was because of child theme. I have disabled templates of child theme
Thank you very much!
Can you fix the problem without disabled templates of child theme? Because now there is a lot of new problems :
- category page : title style has changed, there isn’t stars review ;
- product page : it’s write “by deleted account” under each testimonial ;
- blog article page : there is a “testimonial” widget at the top ; the page style has changed ;
- CMS pages : the title should not appear.
I don’t understand what happened, my website works fine before. I really hope you can help me fix this.
Thank you.
I just restored your child theme
Thank you Fred. There is still some problems (deleted account in testimonials and blog posts style) but I think I will be able to fix them. How have you restored child theme?
Just renamed folders