- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 14.09.21, 12:05
- Opened by: caravntrader
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22263 - Can´t update theme through themesetting-Update from 11.09
Hi, how can i update the theme automatically through themesetting. It says “Cannot currently check for updates” i previously had problem with manually updating, i prefer to use the auto update option again.
Comments
I suppose that’s because you have two Theme Settings module (old and new one) at the same time.
- Uninstall the old version.
- make a backup
- try to update.
Please note that every theme file will be updated! so you can lose the customization we made earlier
The issue with two theme setting is there since you have done the last update. Please check Ticket #21523.
I expect using your theme after an update without loosing customization or hassling with reinstalling things.
If you are ready to take over on that, i will also be ready to pay for some little CSS customization, but nothing major.
+ Desktop Header :
+ AMP header :
1. Adding the menu symbol to the header next to cart
2. changing Logo size,”smaller” 3. Display the transparent header aver the slider as on the current desktop version
What do you think, is that possible?
We really don’t have time to provide customization service now, sorry.
Can’t you just copy your custom CSS from the old Theme Settings to a new one?
Of course, i can copy custom CSS. But Old theme setting cannot be uninstalled.
I tried to add fix from Ticket #21676, rename old themesettingds folder. None of it helped
Again, the problem with themesettings module is there after your fix in Ticket #21523 since then i have had two versions of many other modules.
Can’t you just update your theme?
I have updated the theme and disabled old modules
Great, Thank you.
Please tell me how to update the theme in the future
See the documentation https://alysum5.promokit.eu/promokit/documentation/#auto_update
I know about that. Thank you.
Please read the current ticket title. Auto-update is not possible, since it’s impossible to check for update.
Cannot currently check for updates
Attachments:
Bildschirmfoto 2021-09-18 um ...(45.2 KiB)Yes, I see. Strange. We have tested it out on our localhost and all works fine.
Try annual update in case it will not start to work
I know about that. Thank you.
Please read the current ticket title. Auto-update is not possible, since it’s impossible to check for update.
Cannot currently check for updates
Attachments:
Bildschirmfoto 2021-09-18 um ...(45.2 KiB)What do you mean with annual update?
Sorry, I meant manual update
Since the last update, there is an error. I can’t reach the homepage.
Fixed.
Keep a backup of the file
Hello Fred, suddenly the homepage slider is hidden. It is related to the file above?
…same for Instagram feed
But the home page works fine as I can see.
As for Instagram, when I try to open one image right in a browser I see an error, Please check
https://scontent-frx5-2.cdninstagram.com/v/t51.2885-15/65006496_336528833926845_3698239825827884359_n.jpg?_nc_cat=106&ccb=1-5&_nc_sid=8ae9d6&_nc_ohc=EIba0QW6ASoAX_PSE6b&_nc_ht=scontent-frx5-2.cdninstagram.com&edm=ANQ71j8EAAAA&oh=b3ae1a76b190b8a4b4cc8af1383e3f63&oe=615B6BBE
So try to disconnect your Instagram module and connect it once more
Hello,
can’t update manually as on the documentation. Get an error. pls see Attachment.
i already restore from backup, so you will not able to see that error.
Attachments:
Bildschirmfoto 2021-10-25 um ...(251.6 KiB)You definitely doing something wrong.
As the error says some files are missed.
Did you delete something from the theme folder?
No, i didn’t. Just flow documentation.
Try to update it once more and write me back, I’ll try to support you as soon as possible
thank you. it´s done
ok, give me a moment
…but now after the update i can’t reach the homepage
Please go to Modules Manager, and Uninstall every module you are not going to use.
Let me know when it will be finished
i uninstall it
Sorry for te delay.
To much customer’s tickets these days.
Another question. Are you going to use new Elementor module to build your pages or keep using old Page Builder?
i uninstall it
i use new Elementor module
Ok, so I can disaіle Page builder, right?
working on that, give me some time
Look like it works now.
There is a new issue with the slider.
Attachments:
Bildschirmfoto 2021-10-27 um ...(38.8 KiB)There is a conflict with another module that use the same class name “RevDbEngine” Please remind modules that you have recently installed and try to disable it
i did.
Everything worked fine before i tried to update.
What if i restore from backup, and you try to make a manual update?
we can try
ok, thanks.
it´s done, you can try.
ok, thanks.
it´s done, you can try.
ok, thanks.
it´s done, you can try.
The theme has been updated
How did you do that without having errors? I strictly followed the instruction on the documentation
I have no idea
How did you do that without having errors? I strictly followed the instruction on the documentation