• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.09.21, 12:05
  • Opened by: caravntrader

Ticket #22263 - Can´t update theme through themesetting-Update from 11.09

Hi, how can i update the theme automatically through themesetting. It says “Cannot currently check for updates” i previously had problem with manually updating, i prefer to use the auto update option again.

Comments

Fred 14 Sep 2021, 19:49

I suppose that's because you have two Theme Settings module (old and new one) at the same time.
- Uninstall the old version.
- make a backup
- try to update.
Please note that every theme file will be updated! so you can lose the customization we made earlier

caravntrader 16 Sep 2021, 13:54

The issue with two theme setting is there since you have done the last update. Please check Ticket #21523.

I expect using your theme after an update without loosing customization or hassling with reinstalling things.

If you are ready to take over on that, i will also be ready to pay for some little CSS customization, but nothing major.

+ Desktop Header :

1.Header Layout adaptation for iPad and common desktop screen sizes

+ AMP header :
1. Adding the menu symbol to the header next to cart
2. changing Logo size,"smaller"
3. Display the transparent header aver the slider as on the current desktop version

What do you think, is that possible?

Fred 16 Sep 2021, 22:18

We really don't have time to provide customization service now, sorry.
Can't you just copy your custom CSS from the old Theme Settings to a new one?

caravntrader 17 Sep 2021, 13:11

Of course, i can copy custom CSS. But Old theme setting cannot be uninstalled.

Error! The hook id #227 does not exist in database

I tried to add fix from Ticket #21676, rename old themesettingds folder. None of it helped

Again, the problem with themesettings module is there after your fix in Ticket #21523 since then i have had two versions of many other modules.

Can't you just update your theme?

Fred 17 Sep 2021, 14:35

I have updated the theme and disabled old modules

caravntrader 17 Sep 2021, 14:36

Great, Thank you.
Please tell me how to update the theme in the future

caravntrader 18 Sep 2021, 11:57

I know about that. Thank you.

Please read the current ticket title. Auto-update is not possible, since it's impossible to check for update.
Cannot currently check for updates

Attachments:

Fred 18 Sep 2021, 16:57

Yes, I see. Strange. We have tested it out on our localhost and all works fine.
Try annual update in case it will not start to work

caravntrader 20 Sep 2021, 11:27

I know about that. Thank you.

Please read the current ticket title. Auto-update is not possible, since it's impossible to check for update.
Cannot currently check for updates

Attachments:

caravntrader 20 Sep 2021, 11:29

What do you mean with annual update?

Fred 20 Sep 2021, 11:34

Sorry, I meant manual update

caravntrader 01 Oct 2021, 00:07

Since the last update, there is an error. I can’t reach the homepage.

Fred 01 Oct 2021, 10:19

Fixed.
Keep a backup of the file

/modules/pkelements/classes/WidgetPkimageCarousel.php
caravntrader 18 Oct 2021, 16:39

Hello Fred, suddenly the homepage slider is hidden. It is related to the file above?

caravntrader 18 Oct 2021, 17:08

...same for Instagram feed

Fred 19 Oct 2021, 10:08

But the home page works fine as I can see.
As for Instagram, when I try to open one image right in a browser I see an error, Please check
https://scontent-frx5-2.cdninstagram.com/v/t51.2885-15/65006496_336528833926845_3698239825827884359_n.jpg?_nc_cat=106&ccb=1-5&_nc_sid=8ae9d6&_nc_ohc=EIba0QW6ASoAX_PSE6b&_nc_ht=scontent-frx5-2.cdninstagram.com&edm=ANQ71j8EAAAA&oh=b3ae1a76b190b8a4b4cc8af1383e3f63&oe=615B6BBE

So try to disconnect your Instagram module and connect it once more

caravntrader 25 Oct 2021, 16:53

Hello,
can't update manually as on the documentation. Get an error. pls see Attachment.
i already restore from backup, so you will not able to see that error.

Attachments:

Fred 26 Oct 2021, 15:55

You definitely doing something wrong.
As the error says some files are missed.
Did you delete something from the theme folder?

caravntrader 26 Oct 2021, 16:23

No, i didn't. Just flow documentation.

Fred 26 Oct 2021, 16:31

Try to update it once more and write me back, I'll try to support you as soon as possible

caravntrader 26 Oct 2021, 17:32

thank you. it´s done

Fred 26 Oct 2021, 17:35

ok, give me a moment

caravntrader 26 Oct 2021, 17:35

...but now after the update i can't reach the homepage

Fred 26 Oct 2021, 17:38

Please go to Modules Manager, and Uninstall every module you are not going to use.
Let me know when it will be finished

caravntrader 27 Oct 2021, 11:52

i uninstall it

Fred 27 Oct 2021, 14:30

Sorry for te delay.
To much customer's tickets these days.
Another question. Are you going to use new Elementor module to build your pages or keep using old Page Builder?

caravntrader 27 Oct 2021, 14:35

i uninstall it

caravntrader 27 Oct 2021, 14:36

i use new Elementor module

Fred 27 Oct 2021, 14:36

Ok, so I can disaіle Page builder, right?

Fred 27 Oct 2021, 15:00

working on that, give me some time

Fred 27 Oct 2021, 15:06

Look like it works now.

caravntrader 27 Oct 2021, 15:08

There is a new issue with the slider.

Attachments:

Fred 27 Oct 2021, 20:25

There is a conflict with another module that use the same class name "RevDbEngine"
Please remind modules that you have recently installed and try to disable it

caravntrader 28 Oct 2021, 11:45

i did.

Everything worked fine before i tried to update.

What if i restore from backup, and you try to make a manual update?

Fred 28 Oct 2021, 12:03

we can try

caravntrader 28 Oct 2021, 12:28

ok, thanks.
it´s done, you can try.

caravntrader 28 Oct 2021, 14:08

ok, thanks.
it´s done, you can try.

caravntrader 28 Oct 2021, 16:30

ok, thanks.
it´s done, you can try.

Fred 28 Oct 2021, 16:41

The theme has been updated

caravntrader 28 Oct 2021, 16:46

How did you do that without having errors? I strictly followed the instruction on the documentation

Fred 29 Oct 2021, 09:36

I have no idea

caravntrader 29 Oct 2021, 10:56

How did you do that without having errors? I strictly followed the instruction on the documentation