- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 15.09.21, 09:40
- Opened by: Stefano Paolucci
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22271 - Traduction doesn't work
Good morning,
I have translated the whole theme from the prestashop settings, but I still don’t see any changes.
I have already tried with the cache, but nothing. I saw it is a common problem, how can it be solved?
The site is currently on maintenance mode
Best Regards
Comments
Hi, Stefano.
1. What exactly is not translated?
2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Hi Fred,
as you can see in Cattura.JPG text are stil in english and we want them in italian.
Also in homepage there are “ALL” and “NEW”.
I updated the information to my backend. For FTP I added that link cause I don’t have direct access to ftp. The folder name is the same name of the site.
If the translation is not applied, just try to change it somehow (for example like this https://take.ms/2iTqv)
That is not theme’s issue but Prestashop’s
Ok,thanks a lot Fred
You are welcome!