• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.09.21, 12:18
  • Opened by: Mikel Cabezas

Ticket #22273 - creative elements redirect to wrong url

Hi, I am trying to edit Alysum header with Creative Elements, but when i click on " Edit with Creative Elements” button, redirects to:


with error, because the URL does not exist.

Please help!

Thanks in advance



Fred 16 Sep 2021, 09:10

Hi, Mikel Cabezas.
I never seen such problem before.
Maybe you have modified some files or URL settings in your prestashop?