- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.09.21, 04:25
- Opened by: Alexandre Tutida
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22302 - Install error code 2 :-(
Hi
I’m unable to install the theme from the following zip file: themeforest-bSdlyAHe-alysum-premium-responsive-prestashop-16-theme.zip
Only log visible is:
Unexpected error. [PrestaShop\PrestaShop\Core\Domain\Theme\Exception\ThemeConstraintException code 2]
I’m running Prestashop 1.7.7.7 on:
- Apache/2.4.41 (Ubuntu)
- MySQL 8.0.26-0ubuntu0.20.04.2
- PHP 7.3.30-1+ubuntu20.04.1+deb.sury.org+1
- Memory limit: 256M
Tried installation from directory /themes (zip file uploaded through scp)
Please help !!
Thanks in advance
Comments
Found another error in the shop log:
Hi, Alexandre.
Have you unzipped the archive?
The archive name to install is alysum-v.7.1.0.zip
Hi
The only file available for me was this one: themeforest-bSdlyAHe-alysum-premium-responsive-prestashop-16-theme.zip
Where I need to unzip it ? Is this the right file ? Do you have a new one ?
My Prestashop version is 1.7.7.7 (this zipfile seems 1.6 ?!)
Regards
just unzip that file themeforest-bSdlyAHe-alysum-premium-responsive-prestashop-16-theme.zip
there you will find “theme” folder with another archive to install
Hi
Just to be clear, should I expand the zipfile inside this directory below?
root@ip-172-31-3-228:/var/www/loja/themes# ls -latr
total 660
-rw-r–r– 1 www-data www-data 1583 Sep 7 23:07 javascript.tpl
drwxr-xr-x 7 www-data www-data 4096 Sep 7 23:07 classic
-rw-r–r– 1 www-data www-data 494412 Sep 7 23:07 package-lock.json
-rw-r–r– 1 www-data www-data 1369 Sep 7 23:07 index.php
-rw-r–r– 1 www-data www-data 5064 Sep 7 23:07 debug.tpl
drwxr-xr-x 3 www-data www-data 4096 Sep 7 23:07 _libraries
-rw-r–r– 1 www-data www-data 141149 Sep 7 23:07 core.js
-rw-r–r– 1 www-data www-data 242 Sep 7 23:07 .htaccess
drwxr-xr-x 27 www-data www-data 4096 Sep 8 21:09 ..
drwxr-xr-x 4 www-data www-data 4096 Sep 22 02:04 .
Regards
Please check out our installation tutorial here https://alysum5.promokit.eu/promokit/documentation/#import-throught-browser
I did exactly what’s described there, with the same result:
Unexpected error [PrestaShop\PrestaShop\Core\Domain\Theme\Exception\ThemeConstraintException code 2]
Attachments:
error.png(158.2 KiB)I assume you didn’t unzip downloaded archive. Please check out the video from the beginning