- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.09.21, 07:09
- Opened by: Gianni Ciolfi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22321 - Empty homepage
Hello, you can no longer see the content on the home page! Only the header and footer are left. Can you help me?
Comments
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server
Hi I updated the ftp credentials, can you see what happened? From the desktop I can’t see the homepage, only the header and footer.
The mobile menu has disappeared. Sorry, but why is this happening?
I have seen that an update of the template has come out. I tried to do a manual update but it tells me that there are no updates: I have version 7.1 installed, I see that there is an update with version 7.1.1 but it does not let me do it.
7.1.1 is not released yet
As for the issue, try the following trick
- open the file /themes/alysum/templates/layouts/layout-both-columns.tpl
- find the line:
- replace it with
This has been done, but nothing has been solved: on the desktop homepage you only see the header and footer, and on the mobile version there is no menu.
Have you tried to clear your cache?
yes
Please disable your cache at all.
I have tried to edit the file and no changes in the front page even if I just any symbol there.
the cache is disabled
as I can see the home page works now
The homepage is now working. But the mobile menu still doesn’t.
But now in the desktop version I see a double menu! But what happens?
And the blog section on the homepage is also ruined!
Do you have a backup to restore?
Yes, I’ll do it now. Wait please, stay connected with me
done
But unfortunately nothing has changed!
Please disable jPresta cache module
I have disabile di and I’ve clean the cache
Fixed
now I see the content of homepage but there are two menu
and the blog section is ruined
and the blog section is ruined