- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.09.21, 11:27
- Opened by: Stefano Paolucci
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22323 - Product variations on Mobile doesn't working | AMP
Hello,
product variations don’t work well when it should be just a single variation.
In the desktop version when I select “Nessuno” works well (see first image attached) but in mobile when I select “Nessuno” they combine with other options. Is a prestashop bug or a theme problem?
Other questions, how can i put custom js and css for mobile?
Comments
Hi, Stefano.
Could you please give me a link to a page where I can see the issue?
Mobile Version: https://bit.ly/3CKkgfO (visible only on mobile, it’ll loads desktop version if screen size is big)
Desktop Version: https://bit.ly/39BFpwc
The issue has been fixed. Please test to confirm the change
Hi Fred,
now I have several problems on my product page.
Title disappeared, both description aren’t visible, name of product page isn’t the metatitle I set.
Mobile doesn’t work, I can’t choose and product with only “Nessuno”, it gives me other options.
Attachments:
InkedScreen Shot 2021-09-28 a...(254 KiB)I need to update whole AMP module, and I need access to your FTP
Updated it
Please disable Opcache for a while in your server configuration
Did it
Title disappeared, both description aren’t visible, name of product page isn’t the metatitle I set.
I’ve just resolved these problems in desktop. If you can, resolve only problems on mobile.
Update:
Specific prices get cancelled after few seconds/minutes, are you are working on them?
There is a problem with the languages. As I can see you currently have two languages and first one (English is disabled.)
If you don’t using it, could you please try to delete it at all?
Deleted it.
Does the English language also affect specific prices?
The issue is really strange. We see it first time.
Let me explain it a bit to you
When AMP module request a product name it get an array instead of just a name and that’s really a problem, that looks like this
instead of this
We also spent a lot of time on that with no success.
Do you have an option to reinstall your shop from scratch?
Oh I see, I’ll try to resolve by own before reinstall it.
Can you also check the problem of specific prices?
Specific prices get cancelled after few seconds/minutes I inserted them.
On the prestashop forum told me that could be a javascript conflict of the theme or a module.
Removing modules didn’t change anything.
where I can see the issue?
I can’t find a page with prices at all
I activated a module to hide prices for unregistered users. Login with these credentials to see them.
email: test@test.com pwd: testtest00
Then try to add specific prices to a product and after few seconds it’ll disappear.
Ok, I see prices now.
But I can’t find a product with special price
Exactly, this is the problem.
Special prices do not remain on the site.
After setting them on a product they disappear after a few seconds or minutes
I just created a discount to display special price and it just works https://take.ms/GHn1l
Yes, you can create it, but it’s gone now. Disappears after a while
But the theme doesn’t manage prices. You can switch to the Classic theme to verify that
So what could be?
Please remind what modules did you recently installed and try to disable theme for a test
Hi Fred, sorry for this whole time to resolve my problems. Previously I’ve contacted all programmers of modules I installed and every of them told me that wasn’t their module but tonight I found that was a module that cancelled me all specific prices. So sorry and thanks for everything
Ok, great!