- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 25.09.21, 18:21
- Opened by: Gianni Ciolfi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22327 - New installation
Hi, I had to delete the theme and install it again. I chose an existing layout and imported the slide. But nothing is visible! I only have a blank page!!!
Comments
as I can see there is a missed file in the theme.
Please make sure you have installed the theme like described in the documentation https://alysum5.promokit.eu/promokit/documentation/
I followed the instructions to the letter. What should I do?
How to access to your new installation via FTP?
The data is still the same, but a technician from Fiverr solved part of the problem for me. Only there are 2 unresolved problems
https://bacipiccanti.shop/admin123/index.php?controller=AdminCEEditor&token=c704720b1ce31f0e968f30b19001c7a8&uid=1020201
This does not work
https://bacipiccanti.shop/4-coadiuvanti
and in the categories or subcategories, only the column view works. The product view does not work. grid
It won’t even let me change the logo! Is the theme corrupt?
And I don’t see Revolution Slider either. How do I change it?
There are many bugs!
Wait, everything worked fine almost a year and now you started to have a problem.
You definitely did something wrong.
1. Revolution slider works fine for me
2. Product grid also looks fine https://take.ms/nk4l3 3. The theme doesn’t manage the logo
Creative Elements does not load; Revolution Slider I do not have the section. The logo is not managed by the module? And where do you change it from?
Please go in and check for yourself: Creative Elements does not work; there is no Revolution Slider section, so I cannot change slides.
Then as you can see it didn’t load the layout as per the template, there are some things, like the fonts in the submenu are different.
Creative Elements works fine https://take.ms/WiwPn as well as revolution slider https://take.ms/WXRFE
I see the slider on the homepage, but I do not have the possibility to edit it. I don’t have the section to edit it.
As far as Creative Element is concerned, I’m stuck at this screen here
this
Attachments:
Schermata 2021-09-26 alle 00....(74.1 KiB)Revolution slider editor definitely works https://take.ms/SnmxY
Sorry, I didn’t know Revolution Slider was inside the modules, I thought it was in the theme section.
What about Creative Elements? Why won’t the page load for me?
Is it possible to delete everything related to your theme and do a fresh installation? I think that there are some compromised files that don’t make your theme work properly on my site. So if I can delete all the elements related to your theme and re-install it, maybe everything will work fine.
The list of theme folders: