- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 27.09.21, 08:28
- Opened by: Hadjar Zobairi
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22329 - Creative elements not working in pages
Hi,
I’ve a problem with pages Prestashop
I can open Creative Elements with it
The error : “The position is not supported by your theme” when I would like to modify with creative elements
Thank you
Comments
Hi, Hadjar.
Creative Elements works fine for me https://take.ms/XyHFRI How to see the issue?
When I go in Appearance ⇒ Pages
In this menu, I can’t use Créative Elements
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server
Currently I’m not able to connect
I changed the password
Can you try again plz ?
The issue has been fixed. Please test to confirm the change
It works ! Thank you Fred !!!
You are welcome!
Hi Freud,
I hope you’re fine
I’m sorry but I still have the same problem in product description
I have the same error message when I would like to édit description of product with Creative Elements
Can you help me PLZ ? Thank you
Hi Fred not Freud lol
My corrector my bad lol
Strange but Elementor works fine for me. I have clicked on a button in a product description
https://take.ms/FxTVh
I have a problem here, in this area
Attachments:
bug.png(138.6 KiB)try now, it should be fixed
It works !!! Thank you Fred
You are welcome!