• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 28.09.21, 15:30
  • Opened by: HERVE Manon
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22343 - No Elementor in my Modules List

Hi,

After buying the theme, I’m seeing that I don’t have Elementor in my list of modules.
What I need to do to have it?

Prestashop version : 1.7.6.8

PHP version : 7.1.33

Theme Settings : v.2.0.5

Thanks for your help.
Manon

Comments

Fred 28 Sep 2021, 16:17

Hi, HERVE Manon
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

HERVE Manon 28 Sep 2021, 16:36

Hi, Thanks I just did it

Fred 28 Sep 2021, 22:04

Ok, I see
Go to Modules Catalog and install Creative Elements module first, then install “Promokit Widgets” module as well

HERVE Manon 29 Sep 2021, 09:40

Great ir works well! Thanks a lot!
I just have one more question, now i’m trying to build my homepage through Elementor.
On elentor my hook is “displayHomeBuilder” and in my Them settings for homepage my hook is “– Hook displayHomeBuilder” but for some reasons it’s not working.
Do you have any idea?
Thanks for your reply.

Attachments:

Capture.PNG (19.9 KiB)
Capture.PNG (19.9 KiB)
Fred 29 Sep 2021, 09:58

Upload attached file into the folder /themes/alysum/templates/layouts

Attachments:

layout-both-columns.tpl (6 KiB)
HERVE Manon 29 Sep 2021, 10:33

I uploaded through my FTP connection but it still not working.

Fred 29 Sep 2021, 10:38

Maybe that’s a cache on your side, because all works fine for me https://take.ms/EIhJdX

HERVE Manon 29 Sep 2021, 10:41

Yes the Elementor builder is working from my back office but on the front side, for my homepage nothing is showing. I can add your IP address if you want.

Fred 29 Sep 2021, 11:00

- Open the same file
- find the line

{if $pktheme.hp_builder == 1}

change “1” to “0”

{if $pktheme.hp_builder == 0}
HERVE Manon 29 Sep 2021, 11:14

Ok great now it’s showing! THe only issue I have is that the homepage contains my Elementor content and just below the content from the Page Builder Editor - Asylum. Do I need to totally remove this content in order to not seeing it?

Attachments:

Capture.PNG (1.44 MiB)
Fred 29 Sep 2021, 11:16

We do not recommend to use Elementor and Page builder at the same time due to performance issues. Just disable/uninstall old Page Builder

HERVE Manon 29 Sep 2021, 11:37

OK great it works well! Thanks for your support!

Fred 29 Sep 2021, 11:37

You are welcome!