• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 01.10.21, 10:59
  • Opened by: Stefano Paolucci

Ticket #22359 - Image Product Customization Redirects to cart

This problem appears both images and text upload. When I click “Salva Personalizzazione” it redirects me to cart page.
You can test with all products.
Here https://bit.ly/39WMO9I is already activated

Comments

Stefano Paolucci 01 Oct 2021, 11:31

I found out that's my custom product page :(

Fred 01 Oct 2021, 11:59

So you found a solution?

Fred 03 Oct 2021, 12:53

You are welcome!

Stefano Paolucci 03 Oct 2021, 17:38

Sorry for the delay, I focused on the other ticket.
I have found a partial solution. Could you bring the product customization(text and file upload) in the area like in the photo?
I tried it, but if I do it redirects me to the cart. The changes I am making are in the products.tpl of the child theme.

Attachments:

screen.png (364.9 KiB)
Fred 04 Oct 2021, 11:35

I just moved it for you
https://take.ms/2W1Qp

Stefano Paolucci 04 Oct 2021, 12:14

It doesn't work if I click to "salva personalizzazione", it redirect me to cart instead save file

Fred 04 Oct 2021, 12:49

I just moved back customization form because there was an error when customization form was inside Add to cart form

Stefano Paolucci 04 Oct 2021, 14:14

Ah ok. Will it be possible to put it on or is it really a problem that cannot be solved?
It's just a request from a client

Fred 04 Oct 2021, 14:21

I'll describe you a bit page structure. Add to cart section is one form and customization section is another one.
It's not allowed to use one form in another, that just will not works as you already saw.

Stefano Paolucci 04 Oct 2021, 14:52

Ok, thanks

Fred 04 Oct 2021, 14:52

You are welcome!
We would be grateful for supporting our theme if you like it and our service. You could rate it here http://themeforest.net/downloads