- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.10.21, 13:14
- Opened by: GRUPPOICAT SRL GRUPPOICAT SRL
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22373 - Can't active template
Hi I buy this theme but I can’t activate
I install latest prestashop 1.7.7.8 (italian version)
i try several time to install the theme but have ever this error “Error while creating DB”
if I restart from the begin and i turn off cahce ad active debug
I have this error
An exception has been thrown during the rendering of a template (”Unable to generate a URL for the named route “admin_pkthemesettings_configuration_get” as such route does not exist.”).
I attach error
and test server → phppsinfo.php
Comments
Hi, GRUPPOICAT SRL GRUPPOICAT SRL.
Please try to clear prestashop cache manually. Just delete/rename following folders
backend site now work
but client site give error
I try to clear more time
/var/cache/prod
/var/cache/dev
but nothing
Attachments:
Immagine 2021-10-04 152758.png(284.1 KiB)Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
done
something wend wrong during the installation process. I have installed it for you, now all seem to work
Ok work.. i do a backup, thanks
I would have preferred to know what i do wrong
I have no idea.
Blog and Creative Elements modules were re-installed and that was a solution