• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 04.10.21, 14:17
  • Opened by: jhon gomez

Ticket #22374 - Creative element not working properly

After talking to the creator of creative elements about this error.

https://www.loom.com/share/8e9f2e5f6953466c980e9e7c7d300c0a

He tells me that the theme fixes the size and since it is placed on top of the creative elements it cannot do anything.
Can something be done, so that the screen width can be edited, correctly?
It is impossible to do anything comfortably this way.

Comments

Fred 04 Oct 2021, 23:48

We have make some tests and everything works fine with "in-stock" version, see the screenshot https://take.ms/1A8NC

Unfortunately, we don't have Pro version to test out locally.
Please ask developer what exactly is blocked by the theme, because I can't find anything

jhon gomez 05 Oct 2021, 10:40

Answer, creative elements support:

Hello,

The following CSS rule override the width of the sections:

https://lavaldostana.es/modules/pkelements/views/css/style.css

#wrapper .elementor-section.elementor-section-boxed > .elementor-container {

max-width: 100%;

width: 100%;

}

You can eliminate this with the setting I sent in the video.

Best Regards,

Kristof Molnar

WebshopWorks

jhon gomez 05 Oct 2021, 10:42

I do nothing until you tell me something

Fred 05 Oct 2021, 13:00

Try this CSS fix

body #wrapper .elementor-section.elementor-section-boxed > .elementor-container {
width: auto
}
jhon gomez 05 Oct 2021, 14:17

css doesn't work. introducing it in the theme editor css module.

jhon gomez 05 Oct 2021, 15:12

remove this line from where you comment and the creative elements pro works correctly

https://lavaldostana.es/modules/pkelements/views/css/style.css

#wrapper .elementor-section.elementor-section-boxed > .elementor-container {

max-width: 100%;

width: 100%;

}

jhon gomez 05 Oct 2021, 15:28

If I change to what you told me, but directly on the line it works too.

https://lavaldostana.es/modules/pkelements/views/css/style.css

#wrapper .elementor-section.elementor-section-boxed > .elementor-container {
width: auto;
}

Fred 05 Oct 2021, 17:53

Thank you for the suggestion. We will add support of Pro module.