• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 12.10.21, 16:19
  • Opened by: Sylvain Duval

Ticket #22421 - Theme Settings don't work

Hello,

I juste installer your theme with last version of Prestashop and it is not working well at all :

- Theme settings don’t work : for example I changed title fonts for “great vibes” but default font is still displaying.
- BO Theme Settings are not accessible if Debug Mode is inactive
- My product page https://lacaraque.fr/accueil/1-boite-de-chocolats-50g.html is not accessible if Debug Mode is activated

Please have a look at it, it is very urgent

Regards

Comments

Fred 12 Oct 2021, 16:20

As I can see you have installed outdated theme version to the latest prestashop.
Please download the latest theme 7.2.0 and install it from scratch

Sylvain Duval 13 Oct 2021, 09:03

I downloaded it a week ago via themeforest...

Fred 13 Oct 2021, 10:15

Do you mean you have updated it? or installed from scratch?

Sylvain Duval 13 Oct 2021, 12:18

I just finished to install it from scratch.
Access issue seems to be OK now.

BUT I chose "Great vibes" as font for my product title (and other) in theme setting, but front office is not displaying it.

Could you have a look please ?

Fred 13 Oct 2021, 23:15

If you mean these headings https://take.ms/WzAFB you ned to change the font in the Elementor builder. Every block created through Elementor have it's own settings what are manageable through that builder