- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 12.10.21, 16:56
- Opened by: Christian Rey
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22423 - Creative elements error
Hello, I´m having problems with a template of creative elements. I edited category-page template and it charges well for the first time but dont work, if u go to a subcategory or reload the page, all desappear and a blank container is shown. I´ve attached a image. Can u fix this probl? In product-page template theres another problem, if I want to swap elements of right and left columns and put image product at right; automatically it´s shown as a thumbnail, very small.
Comments
Hi, Christian Rey.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Ok, done.
Hi, Christian.
I have reviewed a couple of category pages and it always display right page with product listings. How wo reproduce the issue?
As for the Product page it shows me correct product image size https://take.ms/leSPt
Hi, the problem is related to subcategories menú module at category page. When I enter to “TIENDA”, main category, are shown their subcategories; same if I go directly into “UBD BOX”. But, if u enter at one, and next click on other category, subcategories menú doesn´t change.
Related to product page, i want to switch this column structure (left side image product to right side); when i did it, product image automatically takes a thumbnail size and don´t fill the entire column
Attachments:
START CATEGORY WITH UBDBOX SU...(340.5 KiB)Looks like it’s a cache. now it works correctly
Yes, when I enter on a category and then change it to other, it shows the correspondent subcategories. Now the same component have this prob:
- Grid don´t show more than 8 subcategories (at “por tipo de uva” I have over 20-30 subcategories.
- I´m thinking about use subcategories in carousel mode, it don´t work.
In fact, it must have any cache prob; I uploaded “por tipo de vino” image category and having it empty, if i active this uploaded image,it charges a previous uploaded file, not my last selection. I´m looking if I can find any prob more to resolve all as posible; and I don´t find the way to quit the “what´s new” alisym button. I think is the last prob found.
This is what I related about product image. I want tabs on left, while I dont have a description, cause I have 180 products to fill and while it´s not done, I dont want to show a blanq space o image side.
Attachments:
tabs left image right error.p...(56.3 KiB)How to see the issue?
For me it always works correctly https://take.ms/JvcO4
swap columns content and u can see what happen. Told u I need to put image at right and tabs at left; cant XD
The issue has been fixed. Please test to confirm the change
Yes, now the product image works fine at right column. What about the category “tipo de vino” image? I changed it, the image shown isn´t the image I set in the category. I cleared caché but didn´t change :S
But I see the same image that you have assigned in back office https://take.ms/R1UHc
Yes, I saw now it´s working. IDK why happened this. With this, it´s all ok: how to delete “what´s new” red floating button? thanks a lot
oh! the subcategories module don´t show arrows to slide it!
Attachments:
no carrousel arrows.png(215.3 KiB)Solved the last, just need to quit What´s new button
This is the prob with subcategories module. I thought it was working but carousel still dont work
Attachments:
category1.png(399.5 KiB)category2.png(40.9 KiB)category3.png(37 KiB)The issue has been fixed. Please test to confirm the change
Updated files are
Yes! Fixed! I just need to quit the what´s new button of homepage! Btw, very nice supporting, thanks a lot
You are welcome!
Thanks!!! What about deleting this button (What´s new)? I don´t find an option to quit it
Attachments:
whats new button.png(58.1 KiB)Just disable/uninstall “Front Panel” module
OH! Thanks!
I´m looking where is the email “marek[at]@promokit.eu”, cause it´s shown when i share a link on Telegram/WhatsApp. Where is this info?
You can find it in the file /themes/alysum/templates/_partials/head.tpl
Changed! Thanks :D It seems blog doesn´t have some translation files, is this ok or it´s an error? I wish translate a word “likes” in spanish, theme has “gustos” and it´s not the right word. Likes in spanish is “Me gusta” in this case
Attachments:
no translations file BLOG.png(4.7 KiB)Changed it directly on module phsimpleblog, views/templates/… Thanks for all!
Attachments:
changed translation manually....(35.6 KiB)We already reported translations issue to the blog developer - https://codecanyon.net/item/blog-for-prestashop/6717465. they promised to fix that in further versions
Nice. At the moment I don´t have more serious problems with the theme. U can close this ticket or leave it opened; as u think is better, if it stays opened probably I´ll going to report any bug or error more like this last. Btw, many thanks for the nice supporting! Regards.
You are welcome!
We would be grateful for supporting our theme if you like it and our service. You could rate it here http://themeforest.net/downloads
Hello, I just posted on blog and Homepage gets crazy… Blog module dont work on carousel mode in desktop
Attachments:
homepage after posting.png(129.1 KiB)I just added blog widget and it looks just fine https://take.ms/4PBY3
How to see the problem?