• Priority: Medium
  • Status: Assigned
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.10.21, 13:59
  • Opened by: César Aguirre

Ticket #22436 - Various errors

Good day.

We have several problems with the Theme.

1. Sub-images of products cannot be selected.

2. The Favorites and Compare button does not work properly.

3. Search results do not appear.

Marcos Di Lello


Fred 15 Oct 2021, 09:44

Hi, César Aguirre.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

César Aguirre 15 Oct 2021, 14:20

Good day.

The requested data has been completed.


Fred 16 Oct 2021, 11:26

Any chance to get a usual access to your FTP server via FTP client app? Really hard to use web interface to manage files

César Aguirre 19 Oct 2021, 14:15

Hi there.

Updated data for SFTP access

HOST: wualacapaczando.mitiendaonline.com
Port: 14256
User: ftp-cust
Pass: secret123