- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.10.21, 15:49
- Opened by: José A. Vega
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22488 - I can't change the images in the Revslider module
Hi, I’m trying to change the images in the Revslider module but it doesn’t work. I can’t see the new images that I upload either.
I know some people had the same issue and I tried to do what I found in the forum but nothing seems to work for me. I even tried to upload them directly from the FTP to the folder but nothing.
I hope you can help me, thank you very much in advance.
Comments
Hi, José A. Vega.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Hi, already done.
I just uploaded and changed an image with no problem - https://take.ms/ik2XC
I saw it. I tried but my images still don’t work, then I try to convert them to .jpg and it worked. It was a problem with the original format. Thank you for your help.
You are welcome!