• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.11.21, 10:51
  • Opened by: stefania chiappe

Ticket #22543 - Sort filter arrow is not clickeable

Users are reporting us that they cannot open the sort filter, and after checking it we see that most people click on the arrow it wont open ... so they think is a error but it just an issue, can you help us?

Attachments:

Comments

Fred 03 Nov 2021, 10:52

Filter is a native prestashop option, the theme just display filter results. Try to reinstall the filter module and configure it

stefania chiappe 03 Nov 2021, 11:34

hellooo ... i check it and it is necessary to remove the pointer-events in the arrow element:

.products-sort-order.dropdown:after {

  pointer-events: none;

}

maybe it would work for your next update!

Fred 03 Nov 2021, 11:55

Thank you for the suggestion, we will add it to the theme

stefania chiappe 03 Nov 2021, 17:05

no problem!

Fred 03 Nov 2021, 20:25

Already added and will be available in the next update