- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.11.21, 13:36
- Opened by: Javier Rodriguez
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22547 - Can't edit category with Creative Elements
Hello, when I try to edit any category with Creative Elements I get an error that say: Sorry the content area was not found in this page. I attach a couple of images to show you where I try to open Creative Elements and the error.
Comments
Hi, Javier Rodriguez.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Hello Fred, I added an account to login in the Back-office. Will try to add later the FTP since I dont have that ones here.
Thanks for your help
I cant create an ftp at this moment but i give you access to the plesk server, there you can find all the files that are in the server.
Ok.
Maybe I missed something, but I can’t find a problem. I just assigned Elementor layout for the category page and it works https://take.ms/OJPaz I also have tried to edit it and it also works