- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.11.21, 20:55
- Opened by: stefania chiappe
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22552 - Price Filter is resetting after selection
Hello
When people try to select the price slider, it wont keep the filtered amount, just stay like at the beginning, can you help us with it?
Comments
Did you change some URL settings in your prestashop? Because when you filter product the module makes wrong requests to server.
oh my god… but if i wanna keep the new URL configuration for the category page… how can i make the filter works again?
Im not sure that’s a question about the theme.
Can’t you reset your URL configuration to default settings?
i cannot reset the configuration, because we received a new URL structure from a SEO audit and its mandatory
do you know if there is information about this issue in prestashop?
Can you switch to Classic prestashop theme and check out is it works correctly or the same issue is present there?
if you will see the same issue that means the problem is not related to our theme