• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 22.11.21, 13:34
  • Opened by: cwms

Ticket #22635 - AMP: Page refreshes automatically when you close a sidebar

Hi! there is a problem on the site https://perleo.com (AMP version) in the order page. the page refreshes automatically when you close a sidebar

Comments

Fred 24 Nov 2021, 10:37

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

cwms 24 Nov 2021, 10:52

Hi,
The accesses in my profile are up to date

Fred 24 Nov 2021, 13:27

what is the correct path to alysum theme?
I have tried these two

/var/www/vhosts/plaisirs.shop/httpdocs/themes/alysum
/var/www/vhosts/plaisirs.shop/staging.plaisirs.shop/themes/alysum

but I don't see the changed I made.
Here could be two reasons, wrong path or cache

cwms 24 Nov 2021, 13:31

/var/www/vhosts/plaisirs.shop/httpdocs/themes/alysum
⇒ is the production site.

But we have a memcached running which i'm going to clear right now.

Fred 24 Nov 2021, 17:59

Please disable cache to let me try to fix the issue.

cwms 24 Nov 2021, 18:12

Service Memcache stop.

It's done. Waiting for you feedback. Can you please list what you have done as we have the same issue on our 2 others stores.

Fred 24 Nov 2021, 18:40

Sorry, but there is some cache still enabled https://take.ms/c6gME

cwms 24 Nov 2021, 18:52

Service Memcache stop.

It's done. Waiting for you feedback. Can you please list what you have done as we have the same issue on our 2 others stores.

cwms 24 Nov 2021, 18:55

I have disabled Prestashop Cache too.

Fred 24 Nov 2021, 18:56

That doesn't help. You can check out that file yourself

cwms 24 Nov 2021, 19:02

I have this on the file when i call it from the browser and when i open it in the texte editor from the ftp.

Fred 25 Nov 2021, 15:03

It doesn't work for me even in Incognito mode https://take.ms/a591d You seem to have enabled Cloudflare service