• Closed by: Fred
  • Closed on: 13.12.21, 17:23
  • Reason: Closed
  • Comment: Glad to help!

Ticket #22679 - add to cart button is very slow

when alysum theme is active the add to cart button is very slow, it takes 3-8sec for it to process

Comments

Fred 29 Nov 2021, 12:05

Hi, Thomas.
I don't see such problem in our demo or in our other customers.
Do you have that issue all the time or it just recently happened?

Thomas Blauenfeldt 29 Nov 2021, 17:10

All the time

Thomas Blauenfeldt 30 Nov 2021, 08:14

did you chek it ?

Fred 30 Nov 2021, 11:11

Add to cart works pretty fast for me, here is the screenshot with measuring request duration https://take.ms/PbDJN

Thomas Blauenfeldt 30 Nov 2021, 11:14

from you click the add to cart button to the popup shows how long does it take ? on chorme
for me its 2s>

Fred 30 Nov 2021, 13:03

Tested out on another computer and response time was even faster - 572 ms - https://take.ms/04WkG

Thomas Blauenfeldt 30 Nov 2021, 14:36

wrong website thats old version of alysum, this is the new
http://3do.dk/

i see im missing licens for this i will go and buy now

Fred 01 Dec 2021, 13:00

The same result for me in 3do.dk. about 800ms that is pretty fast - https://take.ms/QC1Eg

Tested out on macOS and Windows

Thomas Blauenfeldt 02 Dec 2021, 15:34

in google chrome ?

Thomas Blauenfeldt 02 Dec 2021, 15:40

you are only showing the time for ajax ? not the complete action as you can see here it takes 2.5-3s

Attachments:

2a.PNG (147.7 KiB)
Thomas Blauenfeldt 02 Dec 2021, 15:40

whats time of "indkĂžbskurv" on yours ?

Fred 02 Dec 2021, 23:54

Yes, summary it takes about 2-3 seconds. But I have no idea how to speed it up. The theme do nothing with that. There is just a request to server and display it's response, nothing more

Thomas Blauenfeldt 13 Dec 2021, 08:24

after changing to DO site is 4x faster please close ticket :)

Fred 13 Dec 2021, 17:23

You are welcome!