Ticket #22685 - Template translations don't work / Mobile version doesn't look right.

It is impossible to translate any text in “Backoffice, frontoffice or any other text that is from this template.” In addition, the web looks very bad on mobile phones.
The template is all very confusing and it is not easy to manage.
I need an urgent solution for this issue, because it is already causing me a lot of problems and I have wasted a lot of time trying to solve it.

I am waiting for solutions as soon as possible.
Thanks.

Comments

Rosario Lozano Torres 29 Nov 2021, 11:36

I use Prestashop version 1.7.8.0.
Server software version: Apache
PHP version: 7.4.26
MySQL version: 10.1.48-MariaDB 0ubuntu0.18.04.1

Fred 29 Nov 2021, 13:36

Hi, Rosario Lozano Torres.
1. I have optimised wishlist translations, now it looks like this https://take.ms/eXCsf But there is a problem with translation as I can see, it just does't work. Translation page is not a part of the theme. You can select any other native prestashop module and try to translate it, you will see the same problem.
2. As for mobile. As I can see you have enable AMP module. So go to AMP Settings → Home page and edit it as you need.

Rosario Lozano Torres 29 Nov 2021, 13:51

I use Prestashop version 1.7.8.0.
Server software version: Apache
PHP version: 7.4.26
MySQL version: 10.1.48-MariaDB 0ubuntu0.18.04.1

Rosario Lozano Torres 29 Nov 2021, 14:07

In the prestashop modules I can edit them perfectly.But not in the template modules.

Attachments:

Fred 29 Nov 2021, 14:16

Please try to select Classic theme like this https://take.ms/9vALI and you will see that translations doesn't work as well. That's not related to our theme.
Try to update your prestashop, maybe that will fix the problem