• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.12.21, 07:43
  • Opened by: Tomas Statkus
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22717 - Product images

Hi there,

I have noticed that the template doesn’t show all the images in a product description. Please see the image.
For example: https://naujas.progai.lt/kvepiancios-zvakes/2432-882-kvepiancios-zvakes-rapsu-vaskas-feuille-d-armenie.html
Item number: 4691780028

Attachments:

admin.png (203.6 KiB)

Comments

Fred 03 Dec 2021, 11:56

Hi, Tomas.
Please make sure you have everything properly configured in the product combinations - https://take.ms/eKgE7

We never had problems like you described

Tomas Statkus 03 Dec 2021, 13:26

I think that it configured equally. Just not sure why the parent product doesn’t show all assigned images from the parent product (not combination images)

You can compare:

Old: https://www.progai.lt/kvepiancios-zvakes/kvepiancios-zvakes-rapsu-vaskas-feuille-d-armenie

New: https://naujas.progai.lt/kvepiancios-zvakes/2432-882-kvepiancios-zvakes-rapsu-vaskas-feuille-d-armenie.html

Fred 03 Dec 2021, 14:08

I just enabled Simple Product (Paprasta prekė) now it shows all images.
That is not an issue of the theme. But question of configuration

Tomas Statkus 06 Dec 2021, 10:18

Hi. By pressing “Paprasta prekė” you just deleted all the product combinations. Please don’t do it again with other products.

If you would look here: https://www.progai.lt/kvepiancios-zvakes/kvepiancios-zvakes-rapsu-vaskas-feuille-d-armenie
You see that main product has many images and if you select product cominations and it shows images as it should be.

I want my new store would work in the same way.

Fred 06 Dec 2021, 11:43

Yes, sorry, my bad.
Can I create a product for test purpose?