• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.12.21, 16:11
  • Opened by: German Landaeta
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22738 - Problem Smarty_Template_Resource_Base

Greetings, I have had a problem with the AMP version when activating the debugger, it indicates this error but it allows me to navigate in the desktop version, but if I deactivate it, the reverse happens, it only allows me to view it in mobile but not in desktop version. If you navigate in stealth mode, the errors do not appear, but users who log in are shown the fatal error (if the debugger is not activated) and the red screen if the debugger is active.

Thank you very much for your time

Attachments:

error fatal.jpg (15 KiB)
ERROR TPL.jpg (201.4 KiB)

Comments

Fred 07 Dec 2021, 17:23

Hi, German.
Debug mode is activated now, and website (AMP) works fine. I have tried to navigate incognito and also login

German Landaeta 07 Dec 2021, 18:07

Hello, please double check that I was on the page and surely I had debugger mode deactivated because when I activated it again I still get the error

Attachments:

ERROR.jpg (304.4 KiB)
ERROR MODO .jpg (61.8 KiB)
ERROR MODO NORMAL.jpg (306.8 KiB)
ERROR MODO NORMAL.jpg (306.8 KiB)
ERROR MODO NORMAL.jpg (306.8 KiB)
ERROR MODO NORMAL.jpg (306.8 KiB)
Fred 08 Dec 2021, 21:39

Do you have some extra cache? I just fixed the file /public_html/themes/alysum/templates/mobile/modules/ps_currencyselector/ps_currencyselector.tpl but nothing changed in the front page

German Landaeta 08 Dec 2021, 22:49

Yes, I have installed and active “Google PageSpeed ​​Module” and deactivate it and if necessary it can be eliminated without problem, I have problems on the page just for this issue, the rest works perfectly

Attachments:

MODULO CACHE.jpg (14 KiB)
Fred 10 Dec 2021, 20:50

Sorry for the delay.
Can I disable that cache module by myself?

German Landaeta 10 Dec 2021, 22:15

Yes, whatever you need to do, no problem

Fred 11 Dec 2021, 12:14

The issue has been fixed. Please test to confirm the change

German Landaeta 13 Dec 2021, 15:45

Yes perfect, thank you very much

Fred 13 Dec 2021, 16:49

You are welcome!