• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22741 - Facebook Messenger

Good morning, I have installed PS Facebook module (latest version) and connected it with my facebook page but the messenger button does not appear in the store although it is activated.

The domain is whitelisted in facebook and the chat plugin is enabled in the module.
I have also tried to disable chat from PS Facebook module and enable it from the Promokit module but it also did not work.
Console does not show any errors related to this.

Comments

Fred 08 Dec 2021, 11:00

Hi, Theofanis.
Yes, we already know about the problem and working on module update. Something was changed on Facebook side