- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 16.12.21, 13:45
- Opened by: Variedades Auto
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22790 - Cart empty after lougout
Hello,
This is a old problem you can see in the tickets. I came up without a solution for this. I tested in a fresh install and the problem is not there.
Only in the site with the theme the problem appears. When a client loggoff or clear cookies the items in cart are gone. This cant happen, for example in Amazon this doesnt happen.
Can you please review this situation? Since the last topic is closed.
Thanks in advance.
Comments
Hello btw I need another thing. I need to hide some fields in the site can you help. Please see the attach.
Attachments:
Expedition.png(161.7 KiB)Hello,
This field too please.
Thanks in advance.
Attachments:
Expedition Cart.png(255 KiB)Please try to enable this option https://take.ms/qWE2q
Its active.
The text we can put the header row can be translated? Because I cant find the way yo do it. See attach plz and thanks.
Attachments:
Text Block.PNG(58.1 KiB)The problem with cart is old, you guys never came up with a solution. And the option you are telling me to active is active in all shops.
I did a fresh install with the option active the cart is saved. But if I install your theme the problem appears.
Yes, you are right.
Look like some module brakes this option. We already spent a lot of time on that with no success yet. Hope to find a solution soon
Hello, I really need this done my freind. My type of client do the order by days. They don’t do the order in one day and if they logout they lose everything.
And the fields you saw something?
Thanks in advance.
All these days we spent on issue investingtion. But the reason of issue still not found.
Instead we have found a report about the same problem with solution in official PrestaShop GitHub account - https://github.com/PrestaShop/PrestaShop/issues/24390
We have tried that “fix” and it works
Hello, Seems its not working. I added a product to cart but when I log off the cart is empty again….
As I can see the file mentioned in the issue is not modified by you https://take.ms/VNF46
Ah I tought you did it.
I dont know what i need to change
And you said this “We have tried that “fix” and it works”
And in the post you send says this “To be informed when it’s fixed, please subscribe to the issue mentioned above.”
But please,. if you have the solution do it.
Need this solved to deliver the site.
I just fixed that file despite that’s core prestashop file, and not related to the theme.
But I’m not able to register - https://take.ms/Lk4nL to check how it works
Please test it out now
Seems its working. Could you please remove the fields I mentioned above?
use following CSS
We recommend to use Developer Tools of your browser to change such small things https://www.youtube.com/watch?v=wcFnnxfA70g
Hello my freind. The code you sent its not working. Prices still appear on pop up and cart resume.
try to clean prestashop cache and make sure CSS cache is disabled in your prestashop
Done, but the issue continue… I dont know if im doing it right.
I’m at my personal computer working at home, and it’s strange, because when I try to access settings or modules gives me an error 404 page.
I don’t see the issue, Theme Settings works fine for me https://take.ms/cW8etS
Im trying to see whats happening. Could you please solve the Css Problem? thanks.
The CSS code I gave you works correctly
https://take.ms/SAAA2
Need to remove the vat and the expedition too my freind.
Attachments:
Capturar.PNG(74.5 KiB)And inside the cart too, like I said above. I tried by myself but since the field is the same, I end up with all hidden.
Attachments:
Capturar.PNG(106.6 KiB)Try this
We recommend to use Developer Tools of your browser to change such small things https://www.youtube.com/watch?v=wcFnnxfA70g
Hello, In the cart pop up stills appearing.
Attachments:
Cart Pop Up.PNG(380.5 KiB)And here I need to hide this two.
Sorry forgot the attach
Attachments:
To hide.PNG(110 KiB)We recommend to use Developer Tools of your browser to change such small things https://www.youtube.com/watch?v=wcFnnxfA70g
Yes, I know, but they are all in the same class. If i hide one all will be hidden.
Ok, I see. Try this
It works it seems, i have a problem now o cant save any changes, could you please ser whats happening? Thanks
I just saved it with no problem https://take.ms/Nue4M
Its in the products my freind. Can you see?
I just saved a product with no problem - https://take.ms/sHYm2
Its on the kits
Sorry, but I can’t find, please show it to me at a screenshot
On products search “Kit” and try to edit. You will see that keeps spinning.
I have tried “kit”, then changed to “kitt” and all works fine - https://take.ms/4SGh6