- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 17.12.21, 19:14
- Opened by: Mgr.Karel Kostrab
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22804 - blanc screen
Dear Fred,
after the update, none of the theme Asylum versions work. I have a blanc screen. I reset the browser, cleared the cache, no way…
Can you help?
Karel
Comments
Hi, Mgr.Karel Kostrab.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
With current credentials I don’t see our theme installed
Dear Fred,
of course you don’t see your theme installed on the main domain (caj-kava-cokolada.sk). This domain is live , you now, I will don´t make experiment on a domain that does business….
I wrote this in response to your first notification about filling in the information in the profile, that the theme is currently installed on subdomain new.
Path is in my profile…. http://www.new.caj-kava-cokolada.sk/admin206z58gz0/…. see in my profil… Try to look at it better, and maybe in the back office you will see that it is set as the default new theme SMART …..
Here is fixed file https://www.dropbox.com/s/2ugao92wa0ctmad/pk_menu_cat.tpl?dl=0.
Upload it to /modules/pk_menu/views/templates/hook
Sorry for the inconvenience