- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 27.12.21, 18:53
- Opened by: Tamara Van Eenoo
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22826 - displayContactPageBuilder
Hi,
I’m trying to use Creative Elements to build a custom contact page but I keep getting “Undefined Position”.
Can you check?
Comments
PS… I’m using Creative Elements Pro
Could you please give me a link to a page where I can see the issue?
https://www.sublimara.be/admin592dwuuwo/index.php?controller=AdminCEEditor&token=6ae0154b4d6e4653d770d720602532f8&uid=4020201
Make sure to whitelist your IP since the page is in maint mode ;)
but that’s back office link, I need a link to contact page, because I can’t find it in the front office
https://www.sublimara.be/nl/contact-opnemen https://www.sublimara.be/en/contact-us
This is the standard contact page…
Ok, thanks.
I need access to your FTP server but I’m not able to connect with provided credentials
Can you try again, I just reset it to the one you just tried
Looks like Pro version changed something. Please try now, it should work
Hey Fred,
Something has changed indeed but when I try to make changes to the Contact page using “Content Anywhere” it’s adding info to the Homepage instead.
Same goes for the Porduct page using Content Anywhere, don’t even know where that content went :)
Also, the Slider Content is now shown in the footer… weird.
Would it help if I tried uninstalling the theme completely, including all promokit modules, and then install it again?
No, don’t do it.
We are trying to figure out what’s wrong. Just give a some time
I won’t touch anything ;)
ok )
How’s it going Fred?
Sorry for the delay. Hope to find a solution today
— sorry, wrong comment —
Could you please test out the issue now, it should be fixed
Can you tell me what has changed? When I try to use ‘content anywhere’, I’m still stuck on an error msg. Says ‘this preview could not be loaded’, and this for contact and product Pages.
Hey Fred, I just reverted the Theme settings back to Default for Category, Product and Contact Page… just FYI.
The Creative Elements “Content Anywhere” thingies were still not working so I disabled them for Contact and Product.
Working on that right now…
Thank you Fred ;)
Please test it out now.
Pro version changed it’s variables what causes these problems
Hey Fred… positive change :)
I can now setup the Contact Page and Product Page using Content Anywhere.
displayCategoryPageBuilder is not working yet in Content Anywhere.
also, 2 smaller issues are still left:
- When using Content Anywhere, I see the Home, Contact and Product parts, all on the same editing page.
- The Creative Slider still shows it’s text content overlayed in the footer instead of on the Slider.
Category Page builder works now.
- As for the different content in Editor mode, we need more time
- Creative slider issue is in front page or back office?
Creative slider issue is in front and backoffice, but not in the creative slider editor.
Attached some screenshots for you to see.
No Rush on the content in editor mode ;)
Happy new year to you guys :)
Attachments:
Front Office.png(0.96 MiB)Creative Slider.png(0.98 MiB)Creative Slider Editor.png(1.01 MiB)Front Office.png(0.96 MiB)Creative Slider.png(0.98 MiB)Creative Slider Editor.png(1.01 MiB)I’m not sure we can help you with Creative Slider, it’s not a part of the theme. Have you tried to contact module developer?
Hi,
I understand but creative slider was working just fine before I opened this ticket. So not sure what was done amongst the first attempts to fix the content anywhere issues, but it was definitely working fine at first ;)
Strange, I’ll try to figure out what’s wrong
Maybe I missed something, but I don’t see the issue. Just added Creative slider and it works with no problem https://take.ms/VsQ3P
Yes, the slider show, but the content (Tekst) for it shows underneath it (not seen on your screenshot) :)
That module was not hooked into hook “displayHeader”, now it works
Thanks Fred, it works. You are amazing :)
You are welcome!