• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 03.01.22, 12:06
  • Opened by: alessandro rocchi

Ticket #22853 - problem with image

Hi I have this issue with product image in every product pages https://kaliakosmetics.shop/it/kalia-box/123-kit-viso-al-collagene-e-minerali-del-mar-morto.html

Comments

Fred 03 Jan 2022, 12:08

Hi, alessandro rocchi.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

alessandro rocchi 03 Jan 2022, 12:18

done

Fred 03 Jan 2022, 12:37

The issue has been fixed. Please test to confirm the change

alessandro rocchi 03 Jan 2022, 12:41

I can see the main image but it seam in a low res version
And there are some problems when I click on zoom https://kaliakosmetics.shop/it/kalia-box/123-kit-viso-al-collagene-e-minerali-del-mar-morto.html

alessandro rocchi 03 Jan 2022, 12:47

Sorry there are a lot of problems on the product page. For example I can't add to cart the ptoduct

Fred 03 Jan 2022, 12:53

Add to cart is fixed and works fine now.
As for the image, the theme display largest image version, see the screenshot https://take.ms/AxFHP5
Try to upload an image with larger resolution

alessandro rocchi 03 Jan 2022, 14:56

Sorry there are a lot of problems on the product page. For example I can't add to cart the ptoduct

alessandro rocchi 03 Jan 2022, 14:58

when I try to update a blog post or when I try to insert a new one, this is the error that I have:

Si รจ verificato un errore durante la creazione dell'oggetto. simpleblog_post (Unknown column 'gallery_style' in 'field list')

Fred 03 Jan 2022, 15:01
alessandro rocchi 03 Jan 2022, 15:58

Ok Fred this last task is fixed thanks a lot.
Now problems with images persist in Cart quick view on the popup right sidebar. And in the cart
thanks

Fred 03 Jan 2022, 19:18

Where I can see that?