- Priority: Medium
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 07.01.22, 09:34
- Opened by: Frédéric
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22869 - Theme update crashing (Prestashop 184.108.40.206)
We had purchased the Alysum Version 5.3.8 theme for Prestashop 220.127.116.11.
Due to many troubles, we had to update Prestashop to 18.104.22.168.
Unfortunately the theme no longer works in the backoffice.
We have seen that you recommend updating the theme, we did it by following the tutorial in your documentation but unfortunately it crashes the site completely (error 500).
The Pspagebuilder module (which manages all the templates on our site) is no longer used in your alysum v.7.3.0 update.
Shouldn’t there be an intermediate version of your theme?
Please find in attachment a screenshot with encountered error.
Thanks in advance