• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.01.22, 15:17
  • Opened by: Alessandro Calastri

Ticket #22883 - Elementor not working on CMS pages

Elementor is blank and is not loaded on the CMS pages. How can I do

Attachments:

Cattura.JPG (58.3 KiB)

Comments

Fred 11 Jan 2022, 21:07

Hi, Alessandro.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

Alessandro Calastri 12 Jan 2022, 07:28

Hi, thanks. Is done

Fred 12 Jan 2022, 10:25

The issue has been fixed. Please test to confirm the change
Updated file is /public_html/modules/pkelements/views/css/style.css

Alessandro Calastri 12 Jan 2022, 14:50

Sorry, but no changes. Login, then DESIGN>PAGES choose one page and click on "modify whit elementor". A blanch page as per the image given and elementor is no usable.

Thanks for help

Fred 12 Jan 2022, 14:59

Maybe cache of your browser. It worked for me. Try to clear cache or open in incognito mode

Alessandro Calastri 12 Jan 2022, 16:10

Works only on firefox. Anyway is ok. Thanks

Fred 12 Jan 2022, 16:47

I believe it works in any other browser

Alessandro Calastri 13 Jan 2022, 08:23

It works after deep cleaning. THANKS

Fred 13 Jan 2022, 08:39

You are welcome!