• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22904 - problem with the drop-down left menu

Hi, We have lots of categories with subcategories but they don´t show up because the expanding icon doesn´t drop down the subcategories.

Thank you,

Attachments:

Comments

Fred 19 Jan 2022, 12:04

The issue has been fixed. Please test to confirm the change

Diana Carolina Villarreal Adana 19 Jan 2022, 12:24

Yes Fred, the drop-down works now. But I notice that the subcategory images load very slowly. Would you help me, please?

Attachments:

Fred 19 Jan 2022, 12:41

it loaded very slow because you have huge products number to show in one page

Diana Carolina Villarreal Adana 19 Jan 2022, 13:22

Yes Fred, the drop-down works now. But I notice that the subcategory images load very slowly. Would you help me, please?

Attachments:

Diana Carolina Villarreal Adana 19 Jan 2022, 13:23

So what should I do, how many products por page do you recomend?

Fred 19 Jan 2022, 15:31

try less, for example 10-15

Diana Carolina Villarreal Adana 20 Jan 2022, 10:42

Hi Fred! I set up to 16 products per page and it is still slowly. It´s actually more than slowly because subcategories images never finish loading, not even on pages with only 2 products.

Thank you,

Fred 20 Jan 2022, 11:20

I have fixed subcategories images, please check it out now

Diana Carolina Villarreal Adana 20 Jan 2022, 11:41

looks great! Thank you!

Fred 20 Jan 2022, 11:42

You are welcome!