- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 20.01.22, 12:58
- Opened by: Sophia Kulakova
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22912 - Instagram module
Instagram feed isn’t displayed on my homepage.
Thank you for your help.
Comments
Hi, Sophia.
Please try to reset the module and connect it to your Instagram account once more.
I’ve done this several times, still doesn’t work
Instagram change their rules all the time that’s most problematic module.
I just test out reconnect to Instagram in our demo page and it works correctly https://alysum5.promokit.eu/complex/en/
Did you follow the video tutorial?
yes, I connected twice in the video tutorial and writes that the connection is correct, but it is not displayed.
Looks like I don’t have access to your back office now. Could you please check that out?
oh yes, we finally launched the site, now it is on the normal amberheart.ru domain, the data has been updated
The issue has been fixed. Please test to confirm the change
Great! Thank you very much
You are welcome!
Hello, my Instagram posts are not displayed on the site again, I didn’t make any changes and didn’t update anything
As I can see Instagram blocked all links https://take.ms/B3XDY
Maybe try to reconnect it to your account?