• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.01.22, 12:04
  • Opened by: Frédéric
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22923 - Issue with theme desktop / mobile


We have a problem with the theme.
We had a problem with the mobile version of the theme. So we deactivated and then reactivated the theme.
We realized it was coming from AMP...so we disabled AMP’s mobile redirect.

Since the reactivation of the theme, we have a problem with the product pages. This crashes our customize button.
ex. https://www.dadalight.com/fr/11-nos-dadas

The blog also jumped from 3 columns to 1 column despite the settings in the Theme Settings.
ex. https://www.dadalight.com/fr/content/21-instantsdada



Fred 24 Jan 2022, 12:35

Hi, Frédéric.
Do you have a backup to restore working version? that would be faster then trying to fix

Frédéric 24 Jan 2022, 13:05

Hi Fred,

We try to do this and I get back to you if the problem persists.


Frédéric 24 Jan 2022, 19:00


We had restore a backup that corrected problems. Thanks.
The only problem now is the blog that is blocked in 1 column instead of 3 columns (in backoffice, 3 columns are welled indicated).
ex. : https://www.dadalight.com/fr/content/21-instantsdada


Fred 24 Jan 2022, 20:08

The issue has been fixed. Please test to confirm the change
Updated file is

Frédéric 25 Jan 2022, 12:59

All is now OK!

Fred 25 Jan 2022, 13:23

You are welcome!