I wanted to do an update but I don’t know how, I can only change the password …. Please follow the instructions on how to change the data in my profile?
I can’t change the domain name in the profile … The domain is https://www.caj-kava-cokolada.sk. Before you want to look at the backoffice domain with the Alysum template, you need to change the FTP folder web to webold (for example). Then change the folder webupdate in the FTP to web. You can then log in to the backoffice domain with the Alysum template. When you leave the back office, please let me know so that I can run an old version of prestashop with a different template.
If it’s too difficult for you, let me know when you want to check out the back office - some time interval. I can prepare domain with Alysum template for you.
The domain www.caj-kava-cokolada.sk is functional. I can work on a domain with prestashop 1.7.8.3 and Alysum template at night 22.00-06.00 GMT - Prague. If you have any questions, contact me
of course you can’t see the theme asylum because you need to make adjustments to the FTP folders. I wrote about this in a previous report. Theme asylum is not fully functional so I have to use a pre-functional version on the domain. Please write me the time when you want to see the installed Asylum theme and I will make it available to you.
My site didn’t work for 9 hours, just to be available to you and to be ready just to solve the problem. I don’t know how to communicate anymore so that things move forward …
weird problem, it doesn’t return any error even in Debug mode. We also tested out our demo and there is no such error. Do you have access to your server error logs?
I suppose you have to ask you hosting support to help. You server just blocks every request the module send, here is the screenshot https://take.ms/jiYtm
The server admin tested the module and the error was repeated. Found an error in the logs: www.caj-kava-cokolada.sk [Sat Feb 05 16: 10: 23.548392 2022] [core: info] [pid 23858] [client 2a01: c846: 1100: 4100: bc2d: 9521: f0a9: 2afa: 42978] AH00128 : File does not exist: /data/1/5/156b627b-a6da-46bf-b41c-d932811fd0ee/caj-kava-cokolada.sk/web/js/jquery/jquery-migrate.min.map Can’t there be an error setting up the PHP version too? Which PHP version is best for the Alysum template?
I managed to make the module work and so far the changed images are also displayed on the new subdomain. The only way is to copy new images with the same default names. Images with other names are not saved, I don´t understand…
I reinstalled the module on the upgraded website. NEver ending loading is no longer there, but the image is saved short and when you go back there is the original image. When you run the mobile version of the page, the page does not appear at all and there is a “too many connection requests” error. I work with the admins of my provider, we used all the options, including moving to another server, changing server settings or PHP. Nothing helped. The pkamp module doesn´t work. The only thing that partially helped was to reinstall the module, but with the limitations as I mentioned above.
The reinstallation of the module was moved forward and then in Backoffice works. I need even in order to appear in Mobile Front Page. Problem is by my opinion in cache. Write when I have to make you access available.
Today I wanted to continue to edit mobile version template. However I couldn’t save changes in HTML widget. I cleared cache, in the incognito window, I turned Debug Mode and I got Error (See Attachment). Now I work in subdomaine so you can see an any time the problems with AMP.
No change, no error message, can´t save a changes in HTML widget. The editor of widget has disappeared after saving. And yet stopped working module Revolution Slider - never ending loading of images in Front Page.
I would like to change the customer menu up right. Every word start with a big letter . I want start with only first word with capital letter and other words with a lower letter.(normal) If is possible I would like to change the font color and modify the menu item in the category to white letter and black row on the home page. Where can it change it? Can you help me?
OK. You still haven’t answered me on previous messages to find out the problem with the saving text in HTML. I also don’t show me product page in Mobile Version. Please reply to my previous applications. I have still unsolved problems with AMP module.
It’s hard to reply because I always have to ask to enable the theme. I assume there is some forbidden symbol in the html content. Try to review it and clear it through the HTML cleaner, for example here https://html-cleaner.com/
In my profile I set as a subdomain range just to avoid the problem with the availability of the main domain. All the problems by telling you from subdomain. Mays to verify it. 1. I need to solve the Widget Form HTML IN AMP Module. Unable to change the text.After saving the change in HTML widget and reopening I can see HTML text and not editor. No change saved. 2. How to remove picture testimonials background.jpg from the theme.
1. I just added a new HTML widget, add a content there “test”, cheked the front page and it appears. Then I go back to widget and changed the text, and it was updated as well
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Comments
Hi, Mgr.Karel Kostrab.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office
I wanted to do an update but I don’t know how, I can only change the password …. Please follow the instructions on how to change the data in my profile?
I can’t change the domain name in the profile … The domain is https://www.caj-kava-cokolada.sk.
Before you want to look at the backoffice domain with the Alysum template, you need to change the FTP folder web to webold (for example). Then change the folder webupdate in the FTP to web. You can then log in to the backoffice domain with the Alysum template. When you leave the back office, please let me know so that I can run an old version of prestashop with a different template.
If it’s too difficult for you, let me know when you want to check out the back office - some time interval. I can prepare domain with Alysum template for you.
The domain www.caj-kava-cokolada.sk is functional. I can work on a domain with prestashop 1.7.8.3 and Alysum template at night 22.00-06.00 GMT - Prague.
If you have any questions, contact me
Many thanks
Karel
I don’t see Alysum theme in your back office https://take.ms/yfRpL
of course you can’t see the theme asylum because you need to make adjustments to the FTP folders. I wrote about this in a previous report.
Theme asylum is not fully functional so I have to use a pre-functional version on the domain.
Please write me the time when you want to see the installed Asylum theme and I will make it available to you.
Hi,
how remove this image on homepage in the attachment?
Don’t forget when to make the page available for you to see the functionality of AMP builder.
Thank you
Sorry for the delay.
I’ll be available tomorrow, and ask you to enable Alysum theme
Webpage www.caj-kava-cokolada.sk with template Alysum is available for you now next 9 hours
My site didn’t work for 9 hours, just to be available to you and to be ready just to solve the problem. I don’t know how to communicate anymore so that things move forward …
I’m really sorry, but currently I’m on the way. Please enable the theme and I’ll try to help you asap
OK, web is available for 1 hour.
ok…
weird problem, it doesn’t return any error even in Debug mode.
We also tested out our demo and there is no such error.
Do you have access to your server error logs?
I’m sending you logs from the server
Attachments:
error_log-2022-02-01.gz(2.9 KiB)There is no useful information there. It’s hard to debug with no error messages. Need more time, sorry
Do I mean you need to make the webpage available again for more hours? OK. You will have the page available from 22.00-06.00 CET +1 (Prague) again.
All right ?
ok, I’ll try after 22:00
OK, Thanks
I edited the item max_input_vars in PHP settings from 1000 to 5000, may be…
Hi Fred,
something new in the solution …?
didn’t find a solution for now. Could you please enable the theme once more today, and let me know when you will do that?
the site is available from now on. It will be until 06.00 CET Prague
good luck
ok
I suppose you have to ask you hosting support to help.
You server just blocks every request the module send, here is the screenshot https://take.ms/jiYtm
Hi Fred,
admins of my provider will contact me today and let you know later
The server admin tested the module and the error was repeated. Found an error in the logs:
www.caj-kava-cokolada.sk [Sat Feb 05 16: 10: 23.548392 2022] [core: info] [pid 23858] [client 2a01: c846: 1100: 4100: bc2d: 9521: f0a9: 2afa: 42978] AH00128 : File does not exist: /data/1/5/156b627b-a6da-46bf-b41c-d932811fd0ee/caj-kava-cokolada.sk/web/js/jquery/jquery-migrate.min.map
Can’t there be an error setting up the PHP version too? Which PHP version is best for the Alysum template?
I managed to make the module work and so far the changed images are also displayed on the new subdomain. The only way is to copy new images with the same default names. Images with other names are not saved, I don´t understand…
I reinstalled the module on the upgraded website. NEver ending loading is no longer there, but the image is saved short and when you go back there is the original image.
When you run the mobile version of the page, the page does not appear at all and there is a “too many connection requests” error.
I work with the admins of my provider, we used all the options, including moving to another server, changing server settings or PHP. Nothing helped. The pkamp module doesn´t work. The only thing that partially helped was to reinstall the module, but with the limitations as I mentioned above.
Hi Fred
how remove image testimonials on the home page , please
ampmodule - error 404, images are in , but webpage in mobile version error 404.
Attachments:
404.jpg(71.7 KiB)To reply to your questions I need to see the theme, but I don’t see it.
AMP worked fine before, what did you change?
The reinstallation of the module was moved forward and then in Backoffice works. I need even in order to appear in Mobile Front Page. Problem is by my opinion in cache.
Write when I have to make you access available.
can you enable it now?
Hi Fred,
Today I wanted to continue to edit mobile version template. However I couldn’t save changes in HTML widget. I cleared cache, in the incognito window, I turned Debug Mode and I got Error (See Attachment).
Now I work in subdomaine so you can see an any time the problems with AMP.
Attachments:
new.caj-kava-cokolada.sk.jpg(117 KiB)open the file
find and remove/comment the line
No change, no error message, can´t save a changes in HTML widget. The editor of widget has disappeared after saving. And yet stopped working module Revolution Slider - never ending loading of images in Front Page.
Attachments:
new.caj-kava-cokolada2.sk.jpg(106.8 KiB)I canceled the comment in the file WidgetPkimageCarousel.php and module revolution slider work again… Your suggestion does not solve the problem.
I would like to change the customer menu up right. Every word start with a big letter . I want start with only first word with capital letter and other words with a lower letter.(normal)
If is possible I would like to change the font color and modify the menu item in the category to white letter and black row on the home page.
Where can it change it?
Can you help me?
Many thanks
Attachments:
capital letter.jpg(122.7 KiB)We recommend to use Developer Tools of your browser to change such small things https://www.youtube.com/watch?v=wcFnnxfA70g
OK. You still haven’t answered me on previous messages to find out the problem with the saving text in HTML.
I also don’t show me product page in Mobile Version.
Please reply to my previous applications. I have still unsolved problems with AMP module.
It’s hard to reply because I always have to ask to enable the theme.
I assume there is some forbidden symbol in the html content.
Try to review it and clear it through the HTML cleaner, for example here https://html-cleaner.com/
In my profile I set as a subdomain range just to avoid the problem with the availability of the main domain. All the problems by telling you from subdomain. Mays to verify it.
1. I need to solve the Widget Form HTML IN AMP Module. Unable to change the text.After saving the change in HTML widget and reopening I can see HTML text and not editor. No change saved.
2. How to remove picture testimonials background.jpg from the theme.
Attachments:
html.jpg(105.1 KiB)2. https://take.ms/QiFXz
1. I just added a new HTML widget, add a content there “test”, cheked the front page and it appears.
Then I go back to widget and changed the text, and it was updated as well
Hi Fred,
The problem with HTML is solved, my fault I forgot to save the Save Layout profile…
Please still be advice as correctly delete the testimonials_background.jpg.
Many thanks
Please check out my screenshot https://take.ms/BE4Jc
For some reason it was not added previously