• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 31.01.22, 14:10
  • Opened by: Arun pala
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22951 - unable to save layout in creative elements

i installed fresh prestashop on production site, installed fresh theme .. i am modifying saved layout but unable to save the layouts in creative elements.. can you please help me .. i updated demo server details..

please check and let me know

regards

Comments

Fred 31 Jan 2022, 18:47

Hi, Arun pala.
Your server blocks all Creative elements requests. Please verify files permissions everything should be correct. More details here https://www.getastra.com/blog/prestashop-security/prestashop-file-folder-permissions/

The issue is not related to the module or theme, it caused by server

Arun pala 01 Feb 2022, 07:18

i changed the folder and file permission to “the recommended permission for PrestaShop files are 644, & for the directories, it is 755.” but still it is not saving the content .. Please help me out…


Fred 01 Feb 2022, 10:38

Looks like it works now https://take.ms/X9tPo