• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 21.03.22, 14:35
  • Opened by: Martina Farela
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23182 - Theme Fail Configuration

Hello, when I click the pack 6 button, the price is updated in the product file and the price of the pack is set correctly. But this doesn’t happen when I click on the product on the homepage. Here it always shows the price of 1 unit. Attached 2 images. Thanks

Attachments:

WhatsApp Image 2022-03-21 at ... (31 KiB)
WhatsApp Image 2022-03-21 at ... (100.7 KiB)

Comments

Fred 21 Mar 2022, 18:17

Hi, Martina Farela.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

Martina Farela 22 Mar 2022, 08:35

Currently we do not have a domain, we are working from a local server.
You must access from Anydesk with the code: 785 418 141. The password is: Solocolagenos1.
Another problem we have is that when we click the x2, x3, x6 button, it only adds 1 unit to the cart (it should add 2 or 3 or 6 units).
Attached image of this error, Thanks

Attachments:

Captura.PNG (734.8 KiB)
Martina Farela 22 Mar 2022, 10:03

The path to access the backoffice will be localhost/admin2022 Your username: promokit@localhost.com And your password: promokit

The path where all the prestashop files are: C:\xampp\htdocs

Fred 22 Mar 2022, 18:04

But you are going to upload your website to a server, right? Could you please let me know when it will be online?