• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.04.22, 11:14
  • Opened by: Nancy Grammenou

Ticket #23298 - Product Carousel issues (new arrivals, disabled products not working correct)

we have 2 issues on https://matimati.gr/el/.

1. On homepage we have a product carousel set to display products from specific category (id 122), order by arrival desc. The problem is that the product block does not show the new arrivals. As you can see on the matimati1b screenshot the order is not the same with the product list (ordering by new products)

2. On homepage we have a product carousel to display specific products (Hand picked). The problem is that if we disable a product from backoffice the product is still showing on the product carousel. You can temporary disable a product from the selection and you will see this in action.

We are really sorry for the time of this ticket. All our thoughts and prayers are with you.
Stand tall.


matimati1.JPG (71.4 KiB)
matimati1b.JPG (69.4 KiB)
matimati2.JPG (75.6 KiB)


Fred 27 Apr 2022, 11:08

First of all thank you for your concern, we are really appreciate that!

1. Should be fixed. Please check it out.
updated file


2. Looks like that's a cache issue. We recommend to disable cache while you configuring a layout