- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 09.05.22, 09:32
- Opened by: Martina Farela
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23327 - Problems in AMP version
Hello, I am writing to you because I have found errors in the product searches amp version:
1.In the “order by” form. The sort by price section (high to low and low to high) does not work. The rest of the sections work correctly but this one does not (img1)
2.When you search for something and use the filter. In the next search, the filters of the previous search are shown (img2 and img3)
Comments
img3
Attachments:
img3.PNG(72.4 KiB)Do you know why this could be?
We are trying to figure that out…
OK, thanks. I have also seen that when I perform a search the result it shows is not correct. I guess it’s the same error. Attached images
Attachments:
amp1.PNG(298.4 KiB)amp2.PNG(179.9 KiB)Could you please make your website available online?
Yes, it is now active again. I’m sorry, I had problems with DNS
Sorry for the delay. Now I can’t login to your back office - https://take.ms/r3Y1P
Ok, sorry, now you can
Could you see the error?
It’s like saving the data from the previous form.
Could it be a cache error?
It’s in progress…
Please check it out now, it should be the same - https://take.ms/Nqwqt
Nothing, I still have the same problem. I attached a video so you can see what happens
https://mega.nz/file/1WVFHDbC#Nc2YzKzrmn1P6GDHFp2YCbgVL6GTk8ELzt7wNl-vaVw
I don’t understand the problem now.
By default the ordering is the same in both searches, but of course it will be different if you change the order way
Yes, but if I search for “Herbora” and perform the query, it does it correctly. The problem is when I search for “Soria natural” (they are different brands) and make the query. The “Herbora” products appear again.
I see now. Looks like a cache issue.
I just clicked on this button - https://take.ms/CniAC and now whole website is down. Could you please check it out?
now website works. Keep working on the issue
The website is down because debug mode is activated.
Could it be a cache error because it’s on a local server and it’s not optimized for amp?
Please test out the problem now
Perfect, thank you very much, now only the error that I told you about above is missing.
On the category page, the “sort by” filter doesn’t work when you want to sort by price.
Neither from highest to lowest, nor from lowest to highest
Attached images.
Attachments:
ordenar.PNG(71.6 KiB)ordenar2.PNG(73.7 KiB)This picture is no an error, please disregard it, sorry
Attachments:
search.PNG(17.3 KiB)I have enabled Debug mode to be able to see error messages and found out the error caused by “prestatilldrive” module.
Please fix it first to let me continue to work on the main issue
Ok, can you tell me the error that throws you, to correct it. thanks
Just disable that module for a while
Hello, did you change something? It is that now the search in AMP version does not work
As I can see you have disabled Friendly URL‘s option. AMP require to keep it enabled
OK, Thanks.
I have seen that now, the products are sorted by price but they come out duplicates. There is little left to solve the problem
I can’t find where products are duplicated
Here
Attachments:
duplicated.PNG(57.4 KiB)I can’t reproduce the issue. Everything works correctly for me - https://take.ms/m7RyO
It’s not on the search page, it’s on the category page. Check it on any category page and you will see it.
Thank you
Ok, I already saw the error of duplicity and it´s fixed.
Now the only thing that doesn’t work is on the category page. Sort by price, low to high.
Thank you very much
Attachments:
low.PNG(77.2 KiB)low.PNG(77.2 KiB)Ok, I just saw that the bug only occurs in the “colagenos” category. Do you know why it can happen?
that’s really strange to have the problem in one category only. We are trying to figure out what’s wrong