• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23360 - Cart quantity problem

Hi,

i have problem on my cart
when i want to add or remove quantity, the cart doesn’t refresh

https://dev.nailartboutique.fr/

Thanks

Comments

Fred 19 May 2022, 11:02

Hi, Celine Da Costa Marantes.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server

Celine Da Costa Marantes 19 May 2022, 11:24

Details is updated

thanls

Fred 19 May 2022, 14:08

as I can see it works fine - https://take.ms/H5KL2

You just need to add some background for the counter to be able to see it. You can do that in your header layout configuration

Celine Da Costa Marantes 19 May 2022, 14:20

In fact the problem is located here:
https://dev.nailartboutique.fr/panier?action=show

Try to push upper arrow and u will see that the number or articles doesn’t increase or decrese

Fred 19 May 2022, 15:40

Ok, I see. working on that…

Fred 20 May 2022, 10:51

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server

Celine Da Costa Marantes 20 May 2022, 14:15

Done
In should be FTP with TLS i guess

Fred 21 May 2022, 10:48

The issue has been fixed. Please test to confirm the change

Celine Da Costa Marantes 23 May 2022, 11:43

Yes it’s ok thanks

Fred 23 May 2022, 11:43

You are welcome!