• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 28.05.22, 13:50
  • Opened by: Sophia Kulakova
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23385 - Item not removed from cart

if you go to the cart and want to delete the product, it does not disappear only if you refresh the page or exit

Comments

Fred 30 May 2022, 08:46

Hi, Sophia.
But as I remember everything worked fine before.
What did you do before the issue happened? Maybe installed some module?

Sophia Kulakova 30 May 2022, 16:44

I don’t know, I didn’t pay attention and didn’t check, I don’t know how long this problem has been, recently I just looked at the screen recordings of visitors and saw that many people are facing this problem

Fred 30 May 2022, 22:48

Please test it out now

Sophia Kulakova 31 May 2022, 08:42

Yes, everything works. Thanks, it works. You can also look, please, the stars of the rating began to be trimmed, maybe it’s worth updating the module?

Attachments:

Снимок экрана 2022-05-31 0940... (99.2 KiB)
Sophia Kulakova 31 May 2022, 09:58

And how can I edit which blocks will be displayed on the product page when I add a Product Footer. I only need to display a block with reviews and the products that I have chosen as a recommendation (but as I understand it is another module) Related Products (Accessories)). And when I put a Product Footer on each product, it shows the blocks “you may like” and “viewed products”. I don’t need these blocks, just reviews.

Fred 01 Jun 2022, 10:25

1. Try following CSS fix

body .grade-stars, body .grade-stars-list {height:22px}

2. Go to Design Positions, and manage product footer hook

Sophia Kulakova 01 Jun 2022, 15:08

Thank you!
As for the second, you can learn more, I did not understand how to do it and where

Fred 01 Jun 2022, 20:08

Please check out this screenshot https://take.ms/CH0eE

Sophia Kulakova 03 Jun 2022, 11:04

Thank you, it worked, but for some reason the “leave feedback” button still appeared in the subscribe to the newsletter block on all pages. although I didn’t add it.

Fred 04 Jun 2022, 11:23

That button work in product page only. That’s not a bug but specific of Product Comments module

Sophia Kulakova 06 Jun 2022, 16:37

All right, thank you

Fred 06 Jun 2022, 18:16

You are welcome!