- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 01.06.22, 08:26
- Opened by: Martina Farela
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #23393 - Problem in cart in mobile version
Hello, I have 2 problems with the cart:
1.When I add products to the cart, they are not added until I refresh the page
2.When I want to delete products from the cart, they are not deleted until I refresh the page
attached videos
1. https://mega.nz/file/sGMiSKJa#pJTQgbl9c8S-u7vjWedWY34T0eXT_2IB2sBHzXfWrCM
2. https://mega.nz/file/MbdhUbKL#dww2afgcw4mom6xq1wf37eJXsmiQUShrXnGndC3SYdc
Comments
As I can see you are using Creative Element cart widget.
We recommend to use our widgets - https://take.ms/nPlAz
but in the pc version it works. And the cart of the mobile version is the promokit header items.
You can see the videos, right?
Yes, I see the issue.
There is some different problem now in file catalog/_partials/product-add-to-cart.tpl. Did you modify it?
Also some problems are generated by livechatpro module https://take.ms/4wHmK
No, I didn’t change anything in the .tpl
Yes, that’s right, I saw the module error when we were in debug mode. But on PC there is also the module and it loads the cart correctly
Another two errors I see caused by following modules
Could you please disable those modules for a while?
Ok, they are already disabled
Ok, now it should work.
The main module Shopping Cart was not hooked into Header hook
Yes, now it adds it correctly. But now when I add products it behaves weird. attached video
https://mega.nz/file/hS12FIQA#lFAR2Q7H4DN4CIsT_aiTCH0f7slw1dNOzpi5dl2xofw
Looks like a module conflict. Need more time to find out what’s wrong
Maybe it’s the module “drive, click & collect (prestatilldrive)” Thank you, I await your response.
All the best
I disabled it and it keeps happening, so it must be from another module
Please try now, it should be ok. That was Creative Elements module
Yes, it´s fixed.
Thanls Fred
You are welcome!