• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 07.06.22, 16:30
  • Opened by: Martina Farela

Ticket #23412 - Fallo en la página de producto.

Hi Fred, I have a 500 error on the product page.
If I disable the “promokit widgets” module it works, but the full product page is not visible.

Attached images

You can check in https://nuevaweb-sc.ddns.net/comprar/475-bebida-de-alpiste-ecologica-1-litro-soria-natural.html

Attachments:

Comments

Martina Farela 07 Jun 2022, 16:55

image

Attachments:

error500.PNG (516.8 KiB)
Fred 08 Jun 2022, 10:39

That link doesn't work for me https://nuevaweb-sc.ddns.net/comprar/475-bebida-de-alpiste-ecologica-1-litro-soria-natural.html it just show a blank page.

And other category pages show subcategory images correctly

Martina Farela 08 Jun 2022, 13:33

Yes it´s the problem.

The promokit widgets module generates the 500 error on the product page

If I disable the “promokit widgets” module it works, but the full product page is not visible.

Fred 08 Jun 2022, 14:40

I have enabled Debug Mode to be able to read error message and found out that the error caused by "advanceddateofdelivery" module

Martina Farela 08 Jun 2022, 16:46

Did you change any files?
Because now the product page is not as I left it

Fred 08 Jun 2022, 23:47

I didn't touch anything. I just enabled Debug Mode. You can try to disable it

Martina Farela 09 Jun 2022, 08:13

And you didn't change anything in the product-add-to-cart.tpl?

Is that some things have been misconfigured

Thanks, Fred

Fred 09 Jun 2022, 10:50

That file was missing, and that was initial error. I have uploaded it from the original theme and then get another error caused by "advanceddateofdelivery" module

Martina Farela 10 Jun 2022, 10:51

Yes, that's right, it's already fixed.
Thank you Fred.
Great job

Fred 10 Jun 2022, 11:50

You are welcome!