• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.06.22, 13:26
  • Opened by: Leonardo Microweb

Ticket #23419 - My products have disappeared from the categories

My products have disappeared from the categories, and when I try to insert the ‘product’ widget on the displayCategoryPageBuilder the products are not sorted by category?
How do I solve this? This is a very serious problem

Comments

Leonardo Microweb 09 Jun 2022, 14:38

I cannot solve the problem, the category pages do not recognise their own products. If I do not maintain the categories, my purchase path makes no sense.
Please i need help

Fred 09 Jun 2022, 14:43

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server

Leonardo Microweb 09 Jun 2022, 14:45

It's correct

Fred 09 Jun 2022, 14:47

I don't see the theme there - https://take.ms/dj7fL

Leonardo Microweb 09 Jun 2022, 14:48

U must go on ''newnew' folder

Fred 09 Jun 2022, 14:52

as I can see you are using wrong widget, please check out the screenshot https://take.ms/gaf6r

Leonardo Microweb 09 Jun 2022, 14:57

I used the right widget and now it gives me error 500

Attachments:

Fred 09 Jun 2022, 14:58

Please try now

Leonardo Microweb 09 Jun 2022, 15:00

perfect now works well, as it should. If I may ask, what was the problem?

Fred 09 Jun 2022, 15:01

As I wrote above, it was a wrong widget. The last error caused by missing widget template file which I have uploaded to the module to fix it

Leonardo Microweb 09 Jun 2022, 15:04

ah okay, thanks

Fred 09 Jun 2022, 15:05

You are welcome!