• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.06.22, 09:41
  • Opened by: Piotr Bereźnicki

Ticket #23469 - Revolution slider items dont show

I’ve instaled alysum 7.5.0.
I’ve done anything step by step according with alysum docs.
After chose theme in Theme Settings → Presents on the page my I see a tips like this:
The slider “complex-banner-1” doesn’t exist. Maybe you missed to import it. Go to “Theme Settings” → “Import” (printscreen attached file numer 1.jpg)

After import slider there are visible in Revolution Slider conf, but not on the page. attached file: 2.jpg).

On the screen is exacly the same part of my home page.

Piotr Bereźnicki


1.jpg (50.2 KiB)
2.jpg (38 KiB)


Fred 24 Jun 2022, 10:50

Hi, Piotr.
Go to Creative Elements, find there Complex home page layout (or go to Theme Settings → Home Page and click Edit). Then find Revolution slider widget and select a slider from the list

Piotr Bereźnicki 24 Jun 2022, 10:58

I've done it before write this ticket ;-) . Nothing change. Pic no. 3 in attach.

Something is wrong with the theme, for example all buttoms dont work like a layout switcher in category page.


3.jpg (19.6 KiB)
Fred 24 Jun 2022, 13:55

As I can see you have updated theme version but your Prestashop still outdated. Please upgrade it to the latest version as well

Piotr Bereźnicki 24 Jun 2022, 14:08

I've upgradede PrestaShop to and....

everything is OK :-)

Thank you very much.

Fred 24 Jun 2022, 14:09

You are welcome!