• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.06.22, 13:40
  • Opened by: Dimensio
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23479 - HTTP 500 on Revolution Slider

Hi,

I just make a brand new installation of my website with the Alysum theme.
However the sliders on the home page are not working, nothing is displayed and when I try to access the Revolution Slider page on backoffice, I have error 500.

I have the latest version of Prestashop and Alysum.

I also see that something is wrong also on the home page. The logo and some buttons looks like they are not center or at the right place since I have install the theme.

Thank you so much for your help, have a very nice day !

Jordan

Comments

Fred 27 Jun 2022, 16:43

Hi, Dimensio.
The module was reinstalled and now works fine.

Dimensio 27 Jun 2022, 20:00

Hi Fred,

Thanks for your support !
There is one problem left with the revolution slider, when I try to create a new module using the templates, it can’t load any template because of “Ajax error”.
You can find a picture in attachment.

Thanks so much !

Fred 28 Jun 2022, 10:38

We have checked that out on out test local host server and everything works fine https://take.ms/uRScu.
But there is another thing I have to notice. If you want to use “templates” you have to purchase full module license https://classydevs.com/slider-revolution-prestashop/