• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.07.22, 15:39
  • Opened by: Alvaro
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #23545 - Cannot access saved templates indifferent languages in Elementor

Hello,

i have a Prestashop site in 2 languages…and when i access any CMS page trough Elementor, I can change the language to edit the page, but i cannot select the language when i try to edit the “saved templates” in the rest of the templates section in elementor (for example the menu or the homepage).

And i need to translate these pages in all languages!

Please, it’s urgent. thanks

alvaro

Attachments:

Captura.JPG (17 KiB)

Comments

Fred 12 Jul 2022, 10:22

Hi, Alvaro.
Yes, Saved Templates doesn’t have multilanguage option. For that reason we have added an option to select a hook in the Theme Settings and you can use that hook in the “Content Anywhere” templates.
See video tutorial here https://alysum5.promokit.eu/promokit/documentation/#page_builder

Alvaro 12 Jul 2022, 11:50

Thanks for your answer. Sorry….but i do not understand…i look at the video but it does not clarify this issue. Can you explain me please how can i do this? I have the home page already created as Saved Template. Then? What is the next step? Create the same layout from scratch in Content anywhere…and then how can i stablish this page to be the real home page of the site??

thanks

alvaro

Fred 12 Jul 2022, 14:46

1. Go to Theme Settings → Home Page and select “hook displayHomeBuilder” option
2. Go to Creative Elements → Content Anywhere
3. Create a new layout and assign it to “displayHomeBuilder” hook
4. Compose it as you need. Multilanguage option is available there

Alvaro 12 Jul 2022, 17:04

OK!! I have done what you say and it works!! Thanks a lot for your help. But now the problem that i have is that i already have at “saved templates” the home, header and footer fully design with Elementor. and if i activate a new home from scratch i loose all this work. Is there a way that i can keep/copy the template in elementor of these “saved templates” in order to reuse it at this new home page??

thanks again!

alvaro

Fred 13 Jul 2022, 11:12

Hi, Alvaro.
You do not losing your templates.
You can select tempaltes in the Theme Settings → Header/Footer/Home. Or, of you are using “Content Anywhere” option, you can import your templates there.

Alvaro 13 Jul 2022, 11:37

OK ok!! I saw it yesterday….now everything works perfect in both languages. Thanks for your help, Fred.

Fred 13 Jul 2022, 13:35

You are welcome!

Alvaro 14 Jul 2022, 13:51

Fred, i am sorry but i need your help. We bought and installed a module to manage the Cookies for this website. And the module does not appear at the website because they say this:
Know that if you are using Elementor it is possible that you’ll have to allow our module to work in elementor’s configuration by adding an exception.

Check your “displayFooterBuilder” configuration, you miss the row as needed with the call of the hook.
Again, if you don”t know how to add it, ask to the support service of this third party module.

Can you help us with this issue please?? I don’t know what to do now…

thanks again!!

Alvaro

Alvaro 14 Jul 2022, 15:14

Fred, i am sorry but i need your help. We bought and installed a module to manage the Cookies for this website. And the module does not appear at the website because they say this:
Know that if you are using Elementor it is possible that you’ll have to allow our module to work in elementor’s configuration by adding an exception.

Check your “displayFooterBuilder” configuration, you miss the row as needed with the call of the hook.
Again, if you don”t know how to add it, ask to the support service of this third party module.

Can you help us with this issue please?? I don’t know what to do now…

thanks again!!

Alvaro

Fred 15 Jul 2022, 11:30

Hi Alvaro.
Try the following trick:
- go to your elementor layout.
- add a new widget “prestashop module” in any place
- select your cookies module from the list

Alvaro 15 Jul 2022, 14:11

I tried this yesterday, but the problem is, that when i add the “prestashop module” widget in elementor, this module does not appear in the dropdown menu..so i cannot select it in order to insert it…Any ideas? How can i add this module in the displayFooterBuilder hook?

Alvaro 15 Jul 2022, 15:56

Fred this is what they say: Hi,

Our module is hooked on the displayFooter hook.
The displayFooterBuilder is not a hook, it’s a configuration from Creative Elements.

Inside it, you can set new rows and attach module to somes hooks.

Please, for that, asking to the Creative Elements author to know how-to, asking him a documentation as well.

Regards,
Jonathan - Presta-Module

Fred 15 Jul 2022, 19:22

I would suggest to module developers to use another, more right hook, that was added by Prestashop team exactly for such cases.
The hook name is “displayBeforeBodyClosingTag”. Because “displayFooter” hook is used for a content that is always displayed in the footer. Popup is not always displayed.
If developer will decline your request, just let me know and I’ll do that for you, that’s really simple and will cost a minute of my time.

Alvaro 18 Jul 2022, 09:12

Hello Fred, i sent your request to the module developer…I tell you something asap.

thanks again for your help!

Alvaro

Alvaro 18 Jul 2022, 09:59

I am sorry Fred but developers of this module are helpless…this is what they answered. So..can you help me please?

Hi,

We will not do this. Our module is hooked on the right place, the displayFooter. Made for this.
It’s not the issue : the hook displayFooter need to be used by the Creative Elements template/configuration.

That’s all.

Regards,
Jonathan - Presta-Module

Fred 18 Jul 2022, 10:56

Hi, Alvaro.
Done.
As I wrote that was pretty easy. I just added that hook like this:

public function hookDisplayBeforeBodyClosingTag()
{
  return $this->hookDisplayFooter();
}
Alvaro 18 Jul 2022, 11:27

Many many thanks. Fred!! You have helped me a lot!! For the moment i do not have to bother you anymore!! ;)

alvaro

Fred 18 Jul 2022, 11:27

No problem. You are welcome
We would be grateful for supporting our theme if you like it and our service. You could rate it here http://themeforest.net/downloads

Alvaro 18 Jul 2022, 11:48

Done!!! 5 stars!!

Fred 18 Jul 2022, 11:51

Thank you very much! We are really appreciate your review!

Alvaro 25 Jul 2022, 15:47

Hello again,

i have to contact you again. We have a small issue. The mobile version of the site in the header is not working. The “private area’s” icon works when you click on it but neither the language icon not the currency icon…in the browser simulator the dropdown menu is working but they don’t work if you look at the website via phone. You can check it: https://new.momuandco.com/

thanks!!

alvaro

Fred 25 Jul 2022, 16:02

I would recommend you to try “Simple Mobile Header” option in the Theme Settings → Header. It make a header more user friendly

Alvaro 25 Jul 2022, 17:14

Hello Fred,

yes! This is exactly what we are using…we activated this option and this is what happens…The “private area’s” icon works when you click on it but neither the language icon not the currency icon…in the browser simulator the dropdown menu is working but they don’t work if you look at the website via phone.

Fred 25 Jul 2022, 23:15

Here is where you can manage mobile header - https://take.ms/ljpUu

Alvaro 26 Jul 2022, 12:19

OK!! Got it! thanks!

Fred 27 Jul 2022, 10:53

You are welcome!